Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,906 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 31% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (235) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (127) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 568 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 231 reviews)); "Great Work Life Balance and timetable" ((in 179 reviews)); "The money and the people are great" ((in 107 reviews)); "Flexible work hours AWS; Plus Work from home most days" ((in 79 reviews))

What are the cons of working at IRS according to real employee reviews?

"Poor Management and Training." ((in 203 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 158 reviews)); "They can't get any good managers!" ((in 113 reviews)); "Upper management, blackballing and out of date technology" ((in 29 reviews)); "Lack of communication and poor managment" ((in 18 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , Lanham , San Francisco , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

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IRS

IRS reviews

3.3

53% would recommend to a friend

(848 total reviews)

31% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.4

Career opportunities

3.0

Culture & values

2.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

848 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Aug 11, 2012

ok

Tco

Recommend

CEO approval

Business Outlook

Pros

good pay, benefits and work like balance.

Cons

people don't like you because you work for the IRS. Lots of red tape. Waiting days just to get access to a printer in the office because you need a ticket from IT.

5.0

Aug 6, 2012

Terrific work experience; hope to work there again

Gs-iii clerk

Recommend

CEO approval

Business Outlook

Pros

Great people to work with, flexible work hours, great managers, and good pay.

Cons

There are none. Working at the I.R.S. is an excellent job and an excellent workplace. I have no complaints about it.

3.0

Jul 27, 2012

Great Benefits, Terrible Use of Employees

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Worked in three offices over a four year career, and never met a terrible coworker. The benefits are pretty good for a first full-time job, both compensation as well as health insurance, retirement, ect.

Cons

Upper management has a choke-hold on lower management and their employees. Little to no incentive for employees to excel in their positions. Too task orientated, regardless of employees individual capacity.

Viewing 841 - 843 of 848 Reviews

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Jobs at IRS

Management and Program Analyst

Information Technology Specialist

Supervisory Associate Advocate (Local Taxpayer Advocate)

Appeals Officer (Team Case Lead) 6 MONTH REGISTER - AMENDED

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ok

Terrific work experience; hope to work there again

Great Benefits, Terrible Use of Employees

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