IRS reviews

3.3

55% would recommend to a friend

(3,629 total reviews)

34% positive business outlook

IRS has an employee rating of 3.3 out of 5 stars, based on 3,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Jul 5, 2015

Revenue Agent

Recommend
CEO approval
Business Outlook

Pros

Work-life balance, decent pay and benefits, relatively easy job, somewhat interesting work, supportive co-workers, and absolutely the best job security out there.

Cons

Dysfunctional agency with clueless leaders that play a losing strategy with Congress trying to get more funding but only drawing further scorn and in the process destroying employee morale (the job has gotten far too political and most employees want no part of that). The work-life balance is about as good as you get, but the trade-off is lower pay and chance for advancement. The employee evaluations here are arbitrary and you will not be rewarded for superior performance. For these reasons, ambitious young workers should look elsewhere. On that note, everyone I knew there had a "just gotta make it to retirement" mentality - this is common in probably most jobs but I believe the IRS has a disproportionate amount of these types. With the budget the way it is and possibly getting worse, those who haven't already advanced to high grades may be better off somewhere else (all such individuals I knew were actively job-hunting outside the agency).

2.0
Jun 10, 2015

Job Security the only perk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If it doesn't drive you nuts, you could work there forever.

Cons

Everybody hates you and loves to tell you about it. You'd expect that working for the IRS. However, most employees have a thick skin for that part. The problem is that internally, it's a very old-line bureaucracy where people are promoted by seniority and who's rear end they kissed, and everyone down the line better just shut up and do their job no matter how messed up things are. Management can be trusted to talk a good game, but invariably do absolutely nothing. Employee issues are, at best, ignored or avoided, and at worst can have you ostracized to a window in the corner facing a brick wall.

2.0
Jan 31, 2015
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are good. Being off on every federal holiday is a plus. The amount of leave you can accrue is good as well.

Cons

Management as a whole is terrible. You have a few good managers and a lot of bad ones. There is no opportunities once you reach journey level in the Contact Representative position, and no perm jobs available.

Viewing 163 - 165 of 3,629 Reviews

Glassdoor has 3,896 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.