IRS reviews

3.3

54% would recommend to a friend

(3,630 total reviews)

33% positive business outlook

IRS has an employee rating of 3.3 out of 5 stars, based on 3,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Jun 3, 2023
Recommend
CEO approval
Business Outlook

Pros

the company offers good benefits

Cons

way outdated software, tremendous amount of reading just to answer a simple question , is like looking for a needle in a hay stack. after training they expect you to answer complicated questions you don't know anything about and is very hard trying to figure out where to find the information. very stressful. they expect a lot without the proper training. you get yelled at and called all kinds of names since people have to wait endless amount of time to have something resolved.

2.0
May 8, 2023
Recommend
CEO approval
Business Outlook

Pros

The government has excellent health Insurance. There was a great 401K, which I transferred to my personal Financial Advisor. There was plenty of O.T. offered, plus a night shift differential. We did have a Union, however they were of little help. I received an email from the Union a MONTH after I'd resigned. I informed him I already resigned. The Union was very difficult to get in contact with.

Cons

I worked the night shift; 6:00 p.m. to 3:30 a.m. I was trained to work in SCRIPS and ISRP departments. I didn't have issues with most of my co-workers. There were co-workers that had worked there for several years. They would meet their quota for the night and then just sit around and talk, or were away from their desks. When I first started working Covid had struck. My first manager and I got along fairly well. Not so much for the second manager. Everything was fine at first, however the last 4 months were miserable. She would call me out on simple issues in front of the department. After two of these incidents, I would say get back with me after lunch and that these were issues that should be discussed in private. She also called out people who she considered inferior to herself. I told these people to stand up for themselves......they were too afraid. During this time we were spaced apart. ISRP was put in a department on the 2nd floor. One time my immediate supervisor came to my cubicle and was wearing shorts that no self respecting woman or man should wear. I told her let's talk about the issue another day, that I was really stressing on the particular transcribing I was doing, just so I didn't have to look at her outfit. Her initials were E.L.T. and her pic in email was a black cougar.........nuff said. I resigned on my 2nd anniversary of working there. (One should make sure they resign properly). I sent emails to all the higher ups informing them of the conditions we all were working under.

5.0
Apr 14, 2023
Recommend
CEO approval
Business Outlook

Pros

good work life balance at the irs

Cons

better options for telework and remote

Viewing 187 - 189 of 3,630 Reviews

Glassdoor has 3,897 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.