Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,906 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 52% of employees would recommend working at IRS to a friend and 31% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

52% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (235) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (127) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 568 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 231 reviews)); "Great Work Life Balance and timetable" ((in 179 reviews)); "The money and the people are great" ((in 107 reviews)); "Flexible work hours AWS; Plus Work from home most days" ((in 79 reviews))

What are the cons of working at IRS according to real employee reviews?

"Poor Management and Training." ((in 203 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 158 reviews)); "They can't get any good managers!" ((in 113 reviews)); "Upper management, blackballing and out of date technology" ((in 29 reviews)); "Lack of communication and poor managment" ((in 18 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , Lanham , San Francisco , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

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IRS

IRS reviews

3.3

52% would recommend to a friend

(848 total reviews)

31% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.4

Career opportunities

3.0

Culture & values

2.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

848 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jun 29, 2024

Horrible

Contact representative

Recommend

CEO approval

Business Outlook

Pros

Decent retirement since it’s a federal job

Cons

Horrible place to work. If I could give negative stars I would. STAY AWAY! This is the worse job I have ever worked at. The managers do not know how to do their jobs and are bullies. Horrible working environment. Training was rushed and cut short. The micromanaging is outrageous and I have never experienced anything like it. They expect you to be a robot and take phone calls back to back with no time to breath. For the amount of work required and inflation the pay is awful!

3.0

Jun 24, 2024

Popularity Promotions

Wi accounts management customer service representative

Recommend

CEO approval

Business Outlook

Pros

The salary is decent and there are typically opportunities for overtime.

Cons

Your qualifications, knowledge, background, and abilities mean nothing in terms of getting promoted.

2.0

Jun 20, 2024

Beware, but possibly worth the risk

Post document general clerk

Recommend

CEO approval

Business Outlook

Pros

Decently secure job if you make it past the 1 year probationary period for new hires. You’ll probably be miserable due to the environment but it’s hard to be fired, at least depending on your circumstance. If you’re on the SB/SE (versus SP) side you will have more and better chances at climbing the career ladder.

Cons

Disorganized and disappointing to the nth degree, plus a lot of problematic people get recycled into different positions rather than fired. It’s a mess and it will likely never get any better.

Viewing 196 - 198 of 848 Reviews

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Reviews about "Compensation"

Horrible

Popularity Promotions

Beware, but possibly worth the risk

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