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      IRS

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      IRS reviews

      3.3

      54% would recommend to a friend

      (3,632 total reviews)

      33% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.4

      Career opportunities

      3.0

      Culture & values

      2.9

      Senior management

      IRS has an employee rating of 3.3 out of 5 stars, based on 3,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Jun 1, 2015

      Great Learning Experience, Not a Permanent Job to Stay In

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Federal Employee Benefits Decent Pay for Entry Level Cubicles are spacious

      Cons

      No Parking Seasonal employees might not get called back in for next tax season Subject to Federal Government Budget assigned to the Agency No Teamwork Culture The job is not exciting or delightful at all, you get yelled at or insulted almost daily by taxpayers Computers, phones and other devices in the facilities are outdated

      4.0
      May 21, 2015

      Fulfilling but can be stressful

      Internal revenue agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meaningful work as a revenue agent and always learning new things. Benefits are good and pay is good with just a bachelor's degree. However higher accreditation, CPA or MS in tax, can earn more in the private sector. Good benefits but that may change with future legislation. Forty hour work weeks. Teleworking and flexible start and end times are also great.

      Cons

      Technology is out of date. Change comes very slowly. Public perception of IRS employees is generally very negative and you face this daily as a revenue agent. Budget constraints.

      3.0
      Apr 13, 2015

      Contact Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like helping people this is a great place to work.Great benefits and retirement plan.Above average pay if you lack a college education.

      Cons

      Management wants you to think "in the box" hand-cuffing you with policies and procedures.Also, they keep track of your break and lunch times and spend half of your meetings discussing it. Spend more time on teaching the business and research shortcuts. Job should pay 75k -85k minimum, not even close.Budget cuts are maddening and prevent solid workers from moving up.Union protects the weak and keeps the agency from getting rid of poor performers.

      Viewing 268 - 270 of 3,632 Reviews
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      Glassdoor has 3,899 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.