Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,899 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 54% of employees would recommend working at IRS to a friend and 33% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

54% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (112) , Contact Center Representative (69) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 557 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 242 reviews)); "Great work life balance as far as hours (M" ((in 174 reviews)); "The money and the people are great" ((in 109 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 95 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 213 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 154 reviews)); "They can't get any good managers!" ((in 116 reviews)); "Upper management, blackballing and out of date technology" ((in 29 reviews)); "favoritism and nepotism" ((in 18 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

IRS reviews

3.3

54% would recommend to a friend

(3,632 total reviews)

33% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.4

Career opportunities

3.0

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Oct 19, 2015

Hostile

Tax examiner clerk

Recommend

CEO approval

Business Outlook

Pros

Good hours, fun, walking track, security, parking

Cons

Very hostile environment, managers target's you, bullying, no growth, discrimination

2.0

Oct 15, 2015

Writer-editor

Technical writer/editor

Recommend

CEO approval

Business Outlook

Pros

We have an abundance of projects and opportunities to work on policy-level initiatives. The work is interesting and the people are very friendly. The Maryland office where I work has a gym, credit union, health unit, and large cafeteria with Dunkin Donuts and Subway as options.

Cons

The budget is held hostage by Congress. We are operating at 2010 levels, and we have to get approval to fill positions that are vacated due to attrition or retirement. Hiring exceptions for new positions is rare. We are doing much more with much less. Training is a thing of the past. My low rating is due to the budget constraints, not the agency itself.

1.0

Aug 14, 2015

contact representative

Contact representative

Recommend

CEO approval

Business Outlook

Pros

The money was great and you are up for a raise every year.

Cons

People are unprofessional. Managers are mean and unprofessional and it is hard to advance unless you are cut throat. My position was seasonal so we would be furloughed and we never knew for how long. It could be for a week 2 weeks or for several months. You are never in the loop if what is going on.

Viewing 265 - 267 of 3,632 Reviews

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Jobs at IRS

Clerk (General Clerk) (Seasonal 6-8 Months) - Direct Hire, TERM

Contact Representative

Tax Examining Technician (Seasonal 6-8 Months) - Direct Hire, TERM

IRS

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Hostile

Writer-editor

contact representative

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