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ISO Claims Partners

Now known as Verisk

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ISO Claims Partners reviews

2.8

40% would recommend to a friend

(66 total reviews)
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Scott G. Stephenson

62% approve of CEO

41% positive business outlook

ISO Claims Partners has an employee rating of 2.8 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ISO Claims Partners employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

66 reviews
2.0
Jul 12, 2018

Paralegal

Recommend
CEO approval
Business Outlook

Pros

Great culture, benefits, great community feel

Cons

Poor processes, minimal growth, communication sometimes lacking

5.0
Jun 3, 2018
Recommend
CEO approval
Business Outlook

Pros

I think that it is important for employees, both former and current, to have a forum to anonymously comment on their experiences and impressions of a company to help prospective employees make informed decisions about potential opportunities. I think that it can be helpful if those comments are based in fact, but if they are purely negative and warped opinions I don’t feel that’s helpful. I’ve never commented on here before, but I felt compelled to write this because I saw a post recently that was just mean and not factually based. I’ve worked at Claims Partners for some time and don’t think it’s perfect, but no organization is without room for improvement. I enjoy the work I do. It can be stressful, but, by and large, I feel that Claims Partners is successful and that it is moving in a great direction, especially from where it had been under prior leadership.

Cons

Like any place, can be stressful at times and a few bad apples (but not many)

1.0
May 23, 2018

A cult of personality

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As with most businesses, you'll come across hard-working people who are trying to do the best they can. The organization is committed to professional development - more a Verisk thing than an ISO thing. Parent company Verisk in general is an amazing company and well-positioned to grow in the coming years.

Cons

If you join this organization, there are three considerations: 1. You're basically in a cult-like atmosphere. There's no other way to say it. A personality cult around the president and COO (not Verisk, but ISO) and by extension, the leadership group. You want to see people put comical cut-out pictures of the COO and President in their cubicle to win favor? This is the place. In parallel, the President and COO are only onsite maybe 15 days or so a year. They show up periodically to tell you that you should think and operate like you're working in a startup (be underpaid and take on way more responsibility than you're job title is about). Only problem is ISO is about 250 employees and Verisk is a NASDAQ traded company with over 7000 employees. Not quite a start up. The two leaders, since they're practically never there, rely on an entrenched group of employees / close friends who serve as their spies. You could call this management chain, but that's too kind. The leaders, being as cynical as they are, love true informants. As others have mentioned in Glassdoor reviews, the informant group can be collectively referred to as the 'clique'. 2. Maybe one C-level leader has been a C-level someplace else. As a result the leaership group has zero comparative experience. Business domain knowledge is incredibly important - most of these C-levels have it. But they only know what they know and if you've been 'developed' by a few of the leaders then you end up becoming another cynic with no idea of strategic vision. The leadership group reflects the classic "I'll make 10 disjointed decisions this week and expect the organization to respond." That's not leadership, that's scatterbrained strategic thinking. 3. Turnover. Don't get used to the person in the cubicle to your left or right. The leadership group would chuckle at that statement - cost containment - but it's a bigger issue. Has Verisk corporate has ever done a real ROI analysis around the pure cost to the organization for turnover? How much money is spent continually training new employees? Granted, many of the operations jobs are entry level, but at some point there has to be some reckoning with financials. The HR group at ISO deserves doubled bonuses for all the extra work they have to put it in constantly hiring and on-boarding people.

Viewing 22 - 24 of 66 Reviews

Glassdoor has 66 ISO Claims Partners reviews submitted anonymously by ISO Claims Partners employees. Read employee reviews and ratings on Glassdoor to decide if ISO Claims Partners is right for you.