Pros
Genuinely caring employees with great work ethic and a desire to meet customer needs.
Cons
The management at this company are completely incompetent at their jobs. This applies to direct supervisors, managers, and directors at the ITW Pro Brands Site. I also had experience with national management that left a lot to be desired. As an employee at this site, you are often overworked, underpaid, and undervalued. I cannot begin to describe the amount of supervisor/employer abuse I witnessed in every single department. Often, when a complaint was brought to management or HR, it was swept under the rug and a replacement was sought immediately. Lack of managerial skills bled into every day work, with workers running equipment they were poorly trained to handle and then blamed for the issues that had incurred while using this equipment. SOPs were confusing and often overlooked. The quality department was a joke, with poorly trained management who was rarely around when needed for floor emergencies. This led to manufacturing supervisors or quality techs needing to make decisions that were over their head and often these decisions were poor and had to be fixed. There is absolutely no room for growth, so don't expect to work here for much longer than a couple of years if you plan on having a fulfilling career. It's a great place to work if you don't mind bad management, poor pay, and a lot of bull. Overall this company is being ran into the ground by the "Directors". They sit in their offices upstairs, completely unaware of what is going on with mid-level management (taking extended breaks, not coming into work altogether, asking employees to cover for them, dumping their work on their employees when they have missed too much work to complete it themselves).
