ITW reviews

3.8

65% would recommend to a friend

(1,183 total reviews)
avatar

Christopher A. O’Herlihy

80% approve of CEO

57% positive business outlook

ITW has an employee rating of 3.8 out of 5 stars, based on 1,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ITW employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

None. This was the worst experience in my 20+ year career.

Cons

I was given little to no training and was expected to close in two days. I worked very long days (12-14 hours) and then expected to use PTO for doctor appointments. I was let go and my unemployment claim was denied because they lied and claimed that I quit. Do not trust this company!!

2.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Higher than your average Base Salary when compared to other sales positions, good benefits, and they give you a company car

Cons

All of the cars warning and service lights came on in the first month. Management has zero class and will basically insult your intelligence even if the mistake is their own (which it often is). The senior positions don't really seem to know anything about the current industry, but one guy will tell you all about what it was like 10 years ago. The training can be broken down to: Read the instruction manuals to the tools you will sell at home. They send you to Chicago for a 3 day training session but 1 day you will be shown how the tools operate (actually useful) and 2 days is being taught the materials by people who barely have an understanding of it themselves. Inventory is always on a lengthy backorder. I am to sell their tools as a "premium product" but the pins fired from said tools are never available and the pins are supposed to be the "money makers". This isn't due to some huge demand increase, we are backordered even when sales are sluggish. The division currently looks like it is being downsized, which leads me to believe it might not even exist in the next 10 years

3.0
Apr 24, 2025
Recommend
CEO approval
Business Outlook

Pros

ITW is much like GE in that you get world class training (80/20, Funnel, CBI). I applied what I learned and exceeded my sales budget in my first year and received ‘exceeded expectations’ on my annual review. In short, ITW does a premier job developing their employees.

Cons

Divisions are held to a 2% quarterly forecast which is impossible unless you are God-like and can predict all your customer’s customers buying habits. No other Fortune corporation places this unrealistic metric on its employees. In short, ITW is a ‘private equity like’ company run by accountants (more accountants than sales people), and the work experience at the division-level is very stressful in meeting financial expectations. It is also why employee turnover is higher than other Fortune companies.

Viewing 142 - 144 of 1,183 Reviews

Glassdoor has 1,571 ITW reviews submitted anonymously by ITW employees. Read employee reviews and ratings on Glassdoor to decide if ITW is right for you.