Does Iceland Foods pay their employees well?

According to anonymously submitted Glassdoor reviews, Iceland Foods employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Iceland Foods. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Iceland Foods?

52% of Iceland Foods employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Iceland Foods 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Iceland Foods?

Retail Assistant (322) , Sales Assistant (275) , Duty Manager (181) , Store Manager (163) , Customer Assistant (92) , Home Delivery Driver (92) , Supervisor (86) , Online Picker (84) , Sales Associate (75) , Cashier (62) , Store Assistant (56) , Delivery Driver (49) , Shop Assistant (46) , Online Picker (Nights) (45) , Retail Sales Assistant (43)

What are the pros of working at Iceland Foods according to real employee reviews?

"pay is good but they always take breaks off your pay when you don't actually get breaks" ((in 263 reviews)); "friendly staff and easy to get along with" ((in 156 reviews)); "Good place and people nice boss" ((in 139 reviews)); "Colleagues are a good bunch Will work around you if they can 15% discount" ((in 99 reviews)); "good salary and uniform was provided" ((in 37 reviews))

What are the cons of working at Iceland Foods according to real employee reviews?

"Poor management and clearly using a popular job advert to recruit workers in less popular areas." ((in 208 reviews)); "Long hours due to stores being run on a skeleton crew and having to pick up the slack." ((in 166 reviews)); "I had a really bad manager towards the end and that's why I left !" ((in 104 reviews)); "No work life balance and expected to do long hours" ((in 77 reviews)); "little or no training and then expected to excell in every area" ((in 39 reviews))

What are the top reviewed Iceland Foods locations?

New York , Houston , Texas City , Milan , Gilroy , Guernsey , Pittsburgh , America , Iceland , Ro-Len Lake Gardens

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Iceland Foods

Iceland Foods reviews

3.3

52% would recommend to a friend

(2,846 total reviews)

Malcolm C. Walker

59% approve of CEO

39% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

2.9

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

Iceland Foods has an employee rating of 3.3 out of 5 stars, based on 2,846 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Iceland Foods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

3K reviews

1.0

Jun 18, 2026

Flexible hours, but low pay and no opportunities

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible with hours Good manager

Cons

Rubbish money team so young Online pickers couldn't take breaks as there was never enough people to help you complete orders in time. (Just told to be quicker - No Jane,,, Not for minimum wage hun)

Iceland Foods Response

Thank you for sharing your feedback with us. We are pleased to hear you experienced flexibility in your role and had positive support from your manager. However, we are sorry to hear about your concerns around pay, workload and breaks, as this is not the experience we want for our colleagues. We would encourage you to raise this with your Store Manager or Area Manager so it can be looked into and improvements considered.

5.0

Jun 13, 2026

Great place to a work

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

Very good community Friendly staff Ok pay

Cons

Customers can be disrespectful Not much training

Iceland Foods Response

Thank you for your feedback. We are really pleased to hear you enjoyed the team environment and found your colleagues friendly and supportive. We are sorry to hear about your experience with training and difficult customer interactions, as we know how important it is to feel prepared and supported in role. We would encourage you to raise any concerns around training with your Store Manager so improvements can be made for future colleagues.

5.0

Jun 11, 2026

Great for young workers, but hours can be long

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

nice for young to work at

Cons

can be very long sometimes

Iceland Foods Response

Thank you for your feedback. We’re pleased to hear you’ve found it a great place for young people to work. At the same time, we recognise that long hours can be challenging, and it’s important colleagues feel supported and balanced in their role. We’d encourage you to raise this with your Store Manager so it can be reviewed.

Viewing 13 - 15 of 2,846 Reviews

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Jobs at Iceland Foods

Retail Assistant - Online Picker (Inside M25)