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Iceland Foods

Engaged Employer

Iceland Foods reviews

3.3

52% would recommend to a friend

(2,846 total reviews)
avatar

Malcolm C. Walker

59% approve of CEO

39% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

2.9

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

Iceland Foods has an employee rating of 3.3 out of 5 stars, based on 2,846 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Iceland Foods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

3K reviews
2.0
Jun 22, 2026

Understaffed and very high expectations

Online picker
Recommend
CEO approval
Business Outlook

Pros

I like the fact that the job is predictable and repetitive. Staff are kind and helpful. Management is firm with expectations and clear when discussing any issues, they also still try to help whenever possible.

Cons

Difficult. Often understaffed while a large amount of online orders are expected to be completed by the end of my shift, constantly told to speed up. You're expected to achieve a pick-rate of over 200 items per hour, none of which was bought up in the interview. Can't imagine many people would take the job with the crazy high expectations.

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Iceland Foods Response
4w
We are really pleased to hear you’ve had a positive experience with your team and that management are supportive and clear. At the same time, we are sorry to hear that workload and expectations have felt challenging. Your feedback about pick rates and setting clearer expectations during the interview process is really valuable. We would encourage you to raise this with your Store Manager so it can be reviewed and better supported.
1.0
Jun 20, 2026

Great employee discounts overshadowed by toxic management culture

Retail assistant
Recommend
CEO approval
Business Outlook

Pros

Employee discount and yearly Christmas vouchers

Cons

No recognised union so bullying is rife from management. Terrible working atmosphere. Managers constantly watching you incase you're 'talking and not working'. Micromanaging everything you do. Doing deliveries on your own. Cliques. Favouritism from male managers towards attractive female employees. High turnover. Employing young people to pay peanuts and manipulate into near slave labour.

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Iceland Foods Response
4w
Thank you for sharing your feedback. We are sorry to hear about your experience and that you felt unsupported during your time with us. We want all colleagues to feel respected, valued and treated fairly, so your comments are taken seriously. This is not the culture we aim to create in our stores.
5.0
Jun 19, 2026

Friendly coworkers but rude management and biased hiring

Duty manager
Recommend
CEO approval
Business Outlook

Pros

Stuff was friendly, worked there for 8 years shift can be adjusted to your needs

Cons

Managers were very rude sometimes, they were mostly focused on thier on race when it comes to hiring people they hired 80% of people they know

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Iceland Foods Response
4w
Thank you for your feedback and for your long service with us. We are really pleased to hear you’ve built strong relationships with your colleagues and found flexibility in your role. However, we are sorry to hear about your concerns around management behaviour and hiring practices, as this is not the standard we expect. We take comments like this seriously and would encourage you to raise them with your Area Manager or HR so they can be fully reviewed and addressed. We appreciate you taking the time to share your experience.
Viewing 10 - 12 of 2,846 Reviews
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Glassdoor has 3,009 Iceland Foods reviews submitted anonymously by Iceland Foods employees. Read employee reviews and ratings on Glassdoor to decide if Iceland Foods is right for you.