In-N-Out Burger reviews

4.4

92% would recommend to a friend

(5,410 total reviews)
avatar

Lynsi Snyder

92% approve of CEO

80% positive business outlook

In-N-Out Burger has an employee rating of 4.4 out of 5 stars, based on 5,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The In-N-Out Burger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

5K reviews
5.0
May 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Very competitive pay and ability to move up. Career options with management. Easy to switch shifts with same level employees.

Cons

Being a fast food restaurant, you can't determine the level of business so there will be shifts where you will not be off on your scheduled time. You also cannot have visible tattoos, nail polish, unnatural hair color, or body piercings.

1.0
Jul 24, 2015

Level 2 Associate

Recommend
CEO approval
Business Outlook

Pros

Good pay. That's the only reason I worked hard and put up with their bull crap for almost a year.

Cons

Where do I begin? I thought working at In N Out would be fun, exciting and a great learning experience. It isn't. Working at In N Out is like being in high school all over again. Managers have favorites, higher up levels are snobby and will pick on you for the smallest mistakes. When you're first starting to learn order taking and you get tiny mistakes wrong, you'll get called back every time for a chat about what you're doing wrong, and they'll make you feel like crap. If you don't bleed In N Out, you're not considered a priority associate, even if you do work hard. Everyone is fake. There are the people who are die hard In N Out associates that kiss up to managers, and those who work hard, but can't move up because they're not on the managers' favorite list. In my year of working there, I never once got off in time. They never follow the schedules. Managers also love to play the guilt card and persuade you to work longer hours because they either want to go home, or they let someone off too early and now you have to pay the price. Managers are jokes. They're basically just higher paid associates with a lack of understanding about business. They also get switched around stores a lot which makes it very hard to get comfortable with a manager you like. Moving up levels at In N Out is easy if you want to give up your life. If you're not working at least 5 days a week, you're nothing important. It's also hard to work 5 days a week to begin with because they hire SO MANY PEOPLE ALL THE TIME. In N Out never stops hiring. I was lucky I was in the first hire group of last year, and started off with 4 days a week. But with all the new hires, I got to 1 day a week and basically had to beg others to let me cover their shifts. Bottom line is: This place sucks. In N Out is great to their customers but horrible to their associates. This place is run like a dictatorship and is very unfair. So glad I stopped working there.

2.0
Jul 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Super easy to get promoted, reasonable pay, free burger (up to a double-double), fries and soda whenever you work, store parties (hockey games, Dave & Busters, go karting, Santa Cruz Beach Boardwalk, etc.) whenever your store reaches its goals, generally all your coworkers are having a good vibes when you work, good hours, annual picnic.

Cons

Very conservative: No tattoos, piercings, or any hairstyles. TRANSFERS. The biggest con that I still don't really understand is transferring, I had been on medical leave for 4 months and during those 4 months, I moved from San Jose, CA to Tracy, CA. The transfer system goes like this for INO; you let your manager know you need a transfer, you talk to the store manager of the new store you would like to/need to transfer to and they confirm with you a date for an interview, you go to the interview at the new store, and depending on how you did and what kind of review you get from your previous manager, you get hired or you're SOL, meaning apply to another INO near you or resign from the company. What doesn't make sense to me is why I would have to go through an interview process if I was already employed with the company, I was trying to return for medical leave to help support my family, but the new store manager already seemed to have a prejudice against me before the interview and the hard work of two years i had put in with the company already was lost too.

Viewing 10 - 12 of 5,410 Reviews

Glassdoor has 5,514 In-N-Out Burger reviews submitted anonymously by In-N-Out Burger employees. Read employee reviews and ratings on Glassdoor to decide if In-N-Out Burger is right for you.