The upper management in OKC uses fear to motivate. It works because the OKC branch is often top performing, but getting yelled at seems like an antiquated and lazy leadership approach. It seems to be much different at the other branches. During training, I learned that the OKC leadership had a bad reputation. I hoped it wasn't true, but when I got there it, unfortunately, was true.
They don't coach and develop employees. There are routine evaluations which should be helpful, but there was a lot of pointing out the gaps and not a lot of thoughts on how to close those gaps.
They(I don't think purposefully)pit the Account Managers and Recruiters against each other. Recruiters always seem to be at fault. Account Managers seem to be held to a much more relaxed standard. Recruiters were making recommendations and suggestions, but nothing ever happened.
They represent that they are a fast, innovative, agile company, but it seemed like they had a way of doing things and that was never going to change. That stayed true even when many of us were making the same suggestions. They lacked a lot of structure and process documentation. Not the most innovative or advanced on that front.
They didn't compensate you for all the contractors you manage. They expect you to check in and even take contractors out to lunch, but if you weren't the one that originally placed them you don't get any type of compensation for this. To the last point, you use a lot of your "lunch breaks" dining with contractors, so it's not a real break. And there were a lot of "off Fridays" where I was getting called by Account Managers(who were supposed to be working) to do things that they could definitely do themselves.
When I was first hired they talked a lot about growth to Account Management, only so many AMs can exist in each market before there is over-saturation. Ask what their cap is and figure out how many AMs are in the office. The growth path may not be all that fast.
People talked a lot about work making them cry or having nightmares about work. That's just not normal.
