Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 743 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 64 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 56 reviews)); "Culture is great and super inclusive" ((in 54 reviews)); "Hourly pay is good and fair." ((in 36 reviews)); "The team is collaborative and creative" ((in 33 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 31 reviews)); "Inexperienced leadership and unstable teams." ((in 27 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 17 reviews)); "Training is horrible." ((in 16 reviews)); "Frequent Layoffs" ((in 16 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.2

44% would recommend to a friend

(689 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.2 out of 5 stars, based on 689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

689 reviews

4.0

Jun 1, 2023

Startup becoming more corporate

Care coordinator lead

Recommend

CEO approval

Business Outlook

Pros

The inclusivity and connection on the member care team is stellar. Everyone works together to make the job easier with the member care at the center. Good health insurance, good family leave options, and with the right manager your experience can be amazing.

Cons

Changes consistently implemented too quickly without enough foresight. Systems and workflows not always set up for success.

Included Health Response

2y

Thanks for sharing this insight into your appreciation for the team, benefits and managers at Included. We also hear your feedback on changes and processes, and know this has been a challenge as we scale our business. Our leadership is committed to managing through those pain points and continuing to develop sustainable processes that set us up to be more proactive and less reactive.

4.0

Jan 29, 2023

Great Company and Message

Senior network engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule Positive team environment Great Time-Off Benefits Direct Manager is very appreciative and positive

Cons

Company lacks direction at times and has knee-jerk reactions to some conditions Inter-team collaboration is awful, some teams dictate other teams process and workflow without input Don’t feel represented by c-level leader

Included Health Response

3y

Thank you for sharing your perspective. We take both your pros and cons seriously; your professional candor is very appreciated. We encourage you to speak with your manager or Talent Partner to discuss specific feedback/constraints (workload, workflow, and/or better planning) - we realize that as we scale there are pain points here. Thanks for being part of the team.

3.0

Jan 19, 2023

Ok job

Care manager

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, work from home

Cons

Inexperienced managers., constant change, poor communication between departments.

Included Health Response

3y

We so appreciate you taking the time to share this feedback. We are prioritizing management development as a key part of our talent investments - including launching a company-wide, revamped Manager Training this year. Your feedback helps in confirming our responsibility in coaching managers on how best to manage the change required to raise the standard of healthcare.

Viewing 322 - 324 of 689 Reviews

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Jobs at Included Health

Implementation Specialist

Virtual Care Referral Coordinator (Temp)

Client Success Manager

Consultant Relations Director

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Startup becoming more corporate

Great Company and Message

Ok job

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Jobs at Included Health