Does Independence Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Blue Cross employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independence Blue Cross. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Independence Blue Cross?

52% of Independence Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Blue Cross 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Independence Blue Cross?

Customer Service Representative (47) , Intern (19) , Customer Service Representative (CSR) (18) , Manager (18) , Business Analyst (16) , Project Manager (15) , Business Systems Analyst (13) , Director (13) , Analyst (10) , Research Analyst (9) , Billing Analyst (8) , Actuarial Analyst (7) , Lead Business Systems Analyst (6) , Member Service Representative (6) , Senior Business Analyst (6)

What are the pros of working at Independence Blue Cross according to real employee reviews?

"Good benefit and time off." ((in 102 reviews)); "great people to work with" ((in 48 reviews)); "Great culture and envirmonent to be in" ((in 37 reviews)); "Great coworkers & office perks (gym)" ((in 21 reviews)); "Good Work Environment and much to learn" ((in 17 reviews))

What are the cons of working at Independence Blue Cross according to real employee reviews?

"Haven't seen this kind of poor management elsewhere." ((in 43 reviews)); "The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs." ((in 21 reviews)); "Pay. Starting salary is low." ((in 18 reviews)); "People are most likely stressed or bitter due to layoffs and having more work dumped on them." ((in 17 reviews)); "Bonuses are decent for managers and above but not for the non" ((in 14 reviews))

What are employees saying about Independence Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independence Blue Cross layoffs and their outlook for job security at Independence Blue Cross in 2026.

What are the top reviewed Independence Blue Cross locations?

Philadelphia , Phila , Mount Laurel , Houston , Wilmington , Jacksonville , Edison , Collingswood , Magnolia , Fairfax , Dallas , Philadelphia , Green , Sacramento , Plymouth , Ambler , Bala Cynwyd , Bensalem , Drexel Hill , Glenside , Havertown , Huntingdon Valley , Lansdale , Norristown , Plymouth Meeting , Upper Darby , Wynnewood , Penn , New Philadelphia , Miami

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Independence Blue Cross

Independence Blue Cross reviews

Item: Independence Blue Cross
Rating: 4
Author: Anonymous employee

3.5

52% would recommend to a friend

(767 total reviews)

Gregory E. Deavens

48% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

2.9

Senior management

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

767 reviews

2.0

May 16, 2010

We're the good guy

Manager

Recommend

CEO approval

Business Outlook

Pros

The company is not like Aetna and other for profit insurers. We actually have a conscience and commitment to serve the community.

Cons

Executive management has bungled PR. People view the company as the same as our for profit competitors. We are not. Layoffs have stretched us very thin. Employees are stressed and demoralized.

4.0

Mar 5, 2010

A conservative, splintered environment vs. strong, collaborative teams

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Extremely bright, talented, very hard working coworkers were a major plus. The marketing communications division managed tough schedules and a constant flood of projects in a fluid, collaborative manner. Individual contributions were taken seriously by the team as whole and a constant exchange of ideas made for a stimulating work experience. Strong communications training program supplied in depth, ongoing support for developing skills.

Cons

Company wide, departments function in a splintered, isolated manner; cross departmental communication was often confusing or just down right antagonistic. Poor retention; I had four managers in less than two years and disgruntled folks were dropping off left and right.

Viewing 766 - 767 of 767 Reviews

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Jobs at Independence Blue Cross

Manager - Operations-(AHNJ) Hybrid

Supervisor Operations

Supervisor- Operations

Supervisor - Operations (Behavioral Health- Hybrid PA, DE, NJ)

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Ratings by category

Ratings by demographic groups

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We're the good guy

A conservative, splintered environment vs. strong, collaborative teams

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