employer cover photo
employer logo
employer logo

Infinity Sales Group

Engaged Employer

Infinity Sales Group reviews

3.5

58% would recommend to a friend

(275 total reviews)
avatar

Joshua Slater

64% approve of CEO

62% positive business outlook

Infinity Sales Group has an employee rating of 3.5 out of 5 stars, based on 275 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infinity Sales Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

275 reviews
5.0
Dec 14, 2018

A Honest Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you show up, work hard, are compliant and continue work on your craft you can make 6 figures as a sales agent. Half the people posting reviews want to complain and they couldn’t even show up on time. I’ve been here a while as a sales agent I’ve seen a lot of people come and go but I continue to make great money. They give us other opportunities to cross sell products. It’s not a perfect job but the phone is ringing off the hook and money is good, what else could you want?

Cons

My only con is pay us for all the transfers to the other departments.

4.0
Dec 11, 2018

Not Bad at All

Recommend
CEO approval
Business Outlook

Pros

Ample opportunity to prove that you can sell. If you are a REAL salesperson, you can make a comfortable living. The calls are not going to stop and these guys have an aweaome business model in place. Nick is the perfect manager. Jason is an awesome trainer. It is set up for you to win if you want to win.. As long as you do the right thing you won't have a problem.

Cons

Mandatory weekend days and 6th days, rigid policies, inexperienced management. I was terminated because of my own oversight but I can't say anything bad about this place. These guys are more than fair. Just make sure you call out if you plan to be absent and other than that, crush it. They say they don't route calls but that's a crock. Any sales company will and should see to it that their best agents are taking their best calls. Even still, it's not a bad job. They are serious about cross-selling too. Don't worry about if or not it's valuable to the customer. Just sell it!

3.0
Dec 10, 2018

Good for Short Term, Not for Career Building

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you have sales skills, it's a decent place to work for 3 to 6 months and make some money while you're in between more serious career moves. There are benefits and they promote from within so there's opportunity for "growth". It's all inbound calls too, sometimes it really is like fish in a barrel.

Cons

It's very mediocre in all aspects, the ceiling is very low. If you have any real talent or ambition, this is not the place for you. The money is never going to be really great. There will be an outlier pay period here and there, but as soon as any sort of consistency is achieved, management will make a "correction" and your earnings will be affected. Just as there are positive outliers, there will be pay periods where the call volume or quality will be negatively affected. Management does not show the same urgency in "correcting" this scenario, which inevitably results in mass resignations. Their hiring practices are atrocious, they essentially hire anyone. And every time they hire new agents, it affects the earnings of the existing agents. The HR department essentially exists to remind the agents that they are instantly replaceable. The entire company is ethically gray at best. All of this together results in a very toxic environment. To say they don't care about their employees would be a gross understatement.

Viewing 139 - 141 of 275 Reviews

Glassdoor has 286 Infinity Sales Group reviews submitted anonymously by Infinity Sales Group employees. Read employee reviews and ratings on Glassdoor to decide if Infinity Sales Group is right for you.