Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 1.7 out of 5. Find out more about salaries and benefits at InfoCision. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at InfoCision?

14% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.0 out of 5 for work life balance, 1.8 for culture and values and 2.0 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (164) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (22) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Work from home was great" ((in 66 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 57 reviews)); "Flexible hours and able to makeup hours" ((in 19 reviews)); "The benefits are good and reasonable with today's rates!" ((in 19 reviews)); "Flexible schedule" ((in 16 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"Bad training "classes"" ((in 33 reviews)); "poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 30 reviews)); "Unexperienced and unprofessional supervisors." ((in 30 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 13 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 11 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Indianapolis , Cleveland , Gallipolis , Charleston , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

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InfoCision

InfoCision reviews

2.2

14% would recommend to a friend

(181 total reviews)

Craig Taylor

28% approve of CEO

24% positive business outlook

Ratings by category

2.1

Diversity & inclusion

2.0

Work/Life balance

2.0

Career opportunities

1.9

Senior management

1.8

Culture & values

1.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

181 reviews

Reviews about "Management"

Return to all reviews

3.0

Jul 31, 2019

Good company

Inbound sales

Recommend

CEO approval

Business Outlook

Pros

10 commission every sale, good managers work from home

Cons

Small company people always quit and get fired super easy

InfoCision Response

Thank you for your feedback!

4.0

Jul 30, 2019

Good learning opportunity

It analyst

Recommend

CEO approval

Business Outlook

Pros

Laid back environment made for an easy learning environment.

Cons

Management promised to move you around to learn different department roles in IT, but did not.

3.0

May 20, 2019

Not too bad. Fast paced.

Political division/fundraising

Recommend

CEO approval

Business Outlook

Pros

Work from home. Good coaching and training. Listeners and QA will put your calls on hold while they assist you with ways to improve your QA scores and be more productive. If you need to log out for an emergency or bathroom break they’re pretty understanding about it. Most supervisors are really helpful.

Cons

Script changes and no heads up on the changes. Supervisors most of the time didn’t know about the changes and you had no time to review them once you did discover new scripts. You had to be put on the spot, literally and it made you sound like an idiot.

InfoCision Response

Thank you for your feedback, we are always looking for ways to improve our work at home programs.

Viewing 97 - 99 of 181 Reviews

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