InfoCision Customer Service (CSR) reviews

2.4

4% would recommend to a friend

(130 total reviews)
avatar

Craig Taylor

40% approve of CEO

36% positive business outlook

Customer Service (CSR) employees have rated InfoCision with 2.4 out of 5 stars, based on 130 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. InfoCision is rated 33% below average by Customer Service (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

130 reviews
4.0
Sep 1, 2020

Remote

Recommend
CEO approval
Business Outlook

Pros

Repetitive, Remote work from home, staff/ chat is helpful

Cons

Pay, always training every couple weeks and even if you don’t get it right away, you still have to take those calls which affects your overall performance

1.0
Feb 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Shift differential pay is not too bad

Cons

Horrible place to work. Lack of logical sense

Viewing 103 - 105 of 130 Reviews

Glassdoor has 832 InfoCision reviews submitted anonymously by InfoCision employees. Read employee reviews and ratings on Glassdoor to decide if InfoCision is right for you.