Question 1

Is InfoCision a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at InfoCision have rated their employer with 2.4 out of 5 stars in 130 Glassdoor reviews. This is a higher than average score with the overall rating of InfoCision employees being 2.2 out of 5 stars. Search open Customer Service (CSR) Jobs at InfoCision now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at InfoCision.

Question 2

Does InfoCision pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at InfoCision with 1.6 out of 5 stars based on 130 anonymously submitted employee reviews. This is 6.1% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at InfoCision.

Question 3

How happy are Customer Service (CSR) professionals working at InfoCision?

Accepted Answer

4% of Customer Service (CSR) employees at InfoCision would recommend their employer to a friend. This rating has decreased by 71% in the past 12 months. Customer Service (CSR) professionals have also rated InfoCision with a 2.8 rating for work-life-balance, 1.9 rating for diversity and inclusion, 2.7 rating for culture and values and 2.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at InfoCision?

Accepted Answer

Communicator (164), Customer Service Representative (103), Call Center Representative (32), Customer Service Representative (CSR) (22), Telemarketer (19), Program Supervisor (13), Sales Representative (11), Fundraiser (9), Business Account Manager (8), Call Center Agent (8), Call Center Supervisor (8), Communications (7), Account Representative (6), Applications Developer (6), Customer Service (6)

Question 5

What are the pros of working at InfoCision according to real employee reviews?

Accepted Answer

"Work from home was great" ((in 66 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 57 reviews)); "Flexible hours and able to makeup hours" ((in 19 reviews)); "The benefits are good and reasonable with today's rates!" ((in 19 reviews)); "Flexible schedule" ((in 16 reviews))

Question 6

What are the cons of working at InfoCision according to real employee reviews?

Accepted Answer

"Bad training "classes"" ((in 33 reviews)); "poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 30 reviews)); "Unexperienced and unprofessional supervisors." ((in 30 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 13 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 11 reviews))

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