InfoTrack reviews

3.3

49% would recommend to a friend

(288 total reviews)

58% positive business outlook

InfoTrack has an employee rating of 3.3 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InfoTrack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

288 reviews
5.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid work environment Great culture

Cons

There are none that I can think of. The company honestly cares about the well being of its staff. Your are not just a number.

1.0
Jan 22, 2024

Avoid

Recommend
CEO approval
Business Outlook

Pros

Modern office in a good location with facilities including a barista. Staff socials and rewards (non monetary) if you reach targets. Some really decent people in the company.

Cons

Please listen to the other reviews and take them seriously. There’s no point duplicating but I will echo: ZERO flexibility when it comes to hybrid/flexible working, even though the products themselves are designed and marketed for entirely that! This company is the definition of ‘forced culture’, and thinks buying people pizza in the office on a Friday night makes up for not paying them correctly. YOUR OFFICE IS NOT YOUR CULTURE. Extremely cliquey, if you’ve been working there since it’s inception to the UK, you’re basically untouchable, and therefore will never leave and thus become part of the problem. Zero focus on your professional development or mental health. As a new starter, your role will be made up of jobs that no one else wants to do and give you zero value. Toxic work environment, expect to be ignored, to your face. Not a girls girl in site. EAs swan around like they own the place whilst contributing virtually nothing to the office, whilst everyone else is working tirelessly. CEO not approachable and almost relishes in a hierarchy culture. No exit interviews because they don’t care what you have to say.

3.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

- On a team level, I've never had a problem with any co-workers. It can 100% be different at higher levels, but for the most part people are pretty awesome! - While the exec-level decisions rarely make sense, I counter-intuitively trust the HR(/People and Culture) quite a bit. I haven't heard of any complaints about them during the whole time I've worked there, and they've pushed for many improvements, such as a half-year(? 180 days IIRC) parental leave policy per-parent. - While very team-dependent, my work-life balance has been pretty good! 7.5 working hours for 99% of days.

Cons

- Even with a few ways of getting a general pulse on the company (e.g. 6-monthly surveys to track well-being/outlook), the executives seem to like to actively minimise or ignore any concerns that go against whichever initiative/policies they're pushing for - Despite claiming to want transparency, the executive level seem to have no issue either hiding behind managers or using surprise announcements for controversial initiatives, using very flimsy reasoning for them at the best of times - Even the exec-level initiatives with decent reasoning are badly executed (see the above point). Recently, a co-location policy was announced and gave multi-year members of many teams a few weeks at most to transfer to other teams (against their will, bringing some to tears, hope it was worth it!). - The above has gotten to the point where many employees (including myself) are scared to call them out on the above issues, in fear of being targeted. - While benefits are pretty great, monetary compensation is a bit on the mid-low end

Viewing 70 - 72 of 288 Reviews

Glassdoor has 299 InfoTrack reviews submitted anonymously by InfoTrack employees. Read employee reviews and ratings on Glassdoor to decide if InfoTrack is right for you.