InfoTrack reviews

3.3

49% would recommend to a friend

(288 total reviews)

58% positive business outlook

InfoTrack has an employee rating of 3.3 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InfoTrack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

288 reviews
2.0
Oct 19, 2021

Could be much better

Recommend
CEO approval
Business Outlook

Pros

Work from home, laptop and equipment, decent vacation time, great colleagues

Cons

Lots of burnout and dissatisfaction, long hours, lack of clear overall direction, low salary, meh benefits, unnecessary team to team disagreements because of a lack of cohesion, basically amateur hour, they have this top 5 goals structure but it is administered poorly, constantly shifting priorities, new teams forming all the time.

1.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Pays well Remote Friendly Nice people

Cons

Horrible leadership Unrealsitic growth expectations No communication between departments. Horrible CRM system management

1.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

The pros are that there is a viable product that does help small firms expedite their litigation workflow.

Cons

1. Bad Management - Middle management has no idea what they are doing and just used to be good at sales. 2. Terrible Leadership - CRO is just a micro manager masquerading as a Revenue Officer. Has no clear vision, does not work on the future of the business and only looks at yesterday's results 3. Bad culture - Team is siloed, and there is an unhealthy 'snake biting' culture where reps are encouraged to take each other's leads and opportunities 4. Unorganized - CRM is a mess, which is true for most companies, but account reps don't get any direction on how to work territory and are asked to 'wing it' instead of being given guidance. 5. Terrible Onboarding Process - Training is non-existent, and you are asked to figure everything out on your own from day 1. Hope this helps.

Viewing 10 - 12 of 288 Reviews

Glassdoor has 299 InfoTrack reviews submitted anonymously by InfoTrack employees. Read employee reviews and ratings on Glassdoor to decide if InfoTrack is right for you.