Inktel Customer Service (CSR) reviews

2.5

18% would recommend to a friend

(189 total reviews)

J. Ricky Arriola

3% approve of CEO

28% positive business outlook

Customer Service (CSR) employees have rated Inktel with 2.5 out of 5 stars, based on 189 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Inktel is rated 28% below average by Customer Service (CSR) professionals compared to other employers within the Telecommunications industry (3.5 stars).

Reviews by job title

189 reviews
3.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

-Job is remote -VTO -Management can be flexible

Cons

-No control over your channel. Despite being a chatter, or voice agent, you will do whatever is required of the company -Clients can be rude, entitled, and toxic - Stagnant pay that has not increased in 3+ years -Little room for growth or development for roles that you show interest in -Micromanagement

Viewing 1 - 3 of 189 Reviews

Glassdoor has 588 Inktel reviews submitted anonymously by Inktel employees. Read employee reviews and ratings on Glassdoor to decide if Inktel is right for you.