Pros
Honestly, the promotion of community projects and fundraisers. The company will raise money for different causes and promote the event within the company.
Cons
This company is very discouraging to work for. They promote people who they say truly deserved the position yet they are found being rude to agents, using profanity, talking about the previous night they went out for drinks with agents. They are a company of no morale and no cultural value like they say they are in the STRIVE method. They make it increasingly hard to accept that people make mistake. They demoralize you, talk down to you and don't respect you. They have very rude Account Executives and Management. Poor IT department that does nothing or takes forever to get phone issues resolved. They make you take surveys that are based on favoritism and the person who will really give them the great answers to win awards and they are overall a poor company. They say they have a passion for people but it seems the passion lies within upper management and top paid employees. Agents are paid low grade and Supervisors so I have heard are the same. This company is so ridiculous that it made me sick to find out the things that are pitched to you upon hiring are really not the case or the truth. They say they do things the Inktel way but honestly they are very very highschool. They get rid of people who shouldn't have been removed.