Is Inktel a good company to work for?

Inktel has an overall rating of 3.1 out of 5, based on over 588 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 42% of employees would recommend working at Inktel to a friend and 41% have a positive outlook for the business. The best reviews about Inktel have been left by employees working as Operations Supervisor , Supervisor and Team Lead .

Does Inktel pay their employees well?

According to anonymously submitted Glassdoor reviews, Inktel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Inktel. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Inktel?

42% of Inktel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Inktel 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Inktel?

Customer Service Representative (189) , Customer Service Representative (CSR) (25) , Beauty Advisor (19) , Team Lead (17) , Operations Supervisor (15) , Supervisor (10) , Brand Ambassador (8) , Call Center Representative (7) , Customer Service (7) , Call Center Agent (6) , Operations Manager (6) , Customer Service Agent (5) , Manager (5) , Client Advisor (4) , Recruiter (4)

What are the pros of working at Inktel according to real employee reviews?

"Flexibility and ability to work from home" ((in 30 reviews)); "The people at Inktel are great!" ((in 24 reviews)); "Great supervisors to work with" ((in 18 reviews)); "Great Culture and Corporate Value" ((in 17 reviews)); "Great Benefits and Pay" ((in 15 reviews))

What are the cons of working at Inktel according to real employee reviews?

"Hours available and pay is low for GA" ((in 39 reviews)); "Poor management leads to alot of turnover." ((in 36 reviews)); "None with such bad training expectations." ((in 18 reviews)); "Not very many raises given" ((in 10 reviews)); "Upper management is dishonest" ((in 9 reviews))

What are employees saying about Inktel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Inktel layoffs and their outlook for job security at Inktel in 2026.

Inktel reviews

3.1

42% would recommend to a friend

(513 total reviews)

J. Ricky Arriola

57% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Inktel has an employee rating of 3.1 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Inktel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

513 reviews

5.0

Jan 17, 2016

Customer service representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Love the company and the work nothing wrong with the job at all

Cons

They hired us and then closed their doors after New year's and no one had time to even find another job. They didn't take it serious. The number of fights outside the parking lot

3.0

Jan 17, 2016

Brand Ambassador

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The environment is a perfect place to work and its more like a family. the manager i have is great he helps in anyway he can and do what must be done o get the job done

Cons

The pay sucks! You only get paid 10 an hour and there is no room to increase.

3.0

Nov 5, 2015

Inktel Salary

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They are very flexible with your schedule. Easy job, don't mind the work.

Cons

They expect you to do a lot of work and it doesn't match the pay. Inktel has been paying their employees $10 an hour for more than 10 years. They need to pay more!! Other customer service jobs start at $13 to $16. If Inktel wants World Class Customer Service, they need to start paying their employees more!

Inktel Response

10y

Thank you for your feedback, we hope you had a wonderful weekend! We’re sorry to hear about your concerns regarding compensation. In our efforts to remain competitive with organizations within our industry, we pay careful attention to the local markets and review reports frequently to reevaluate where we stand. There are many influences that are considered when it comes to appraising compensation such as the difficulty of a position’s responsibilities as well as cost of living, and we believe that we are providing both a fair and competitive wage. We also consider each position’s workload and provide each employee with a reasonable and manageable amount of work. In addition, we are always looking for opportunities to reward high achievers, foster their talent, and provide challenges for each other so we can nurture an environment that allows opportunities for personal development. Thanks again for your suggestion and best of luck in your future endeavors! With Gratitude, Talent Management

Viewing 481 - 483 of 513 Reviews

Jobs at Inktel

Bilingual /French SEPHORA - REMOTE W2 CSR - CHAT/VOICE / $20/hr - Start 7/2 - #MSP

REMOTE Luxury Brand CSR Contractor #MCH

Bilingual (Spanish) Customer Service Representative - Remote W2 Phone and Chat - (#OFP)

REMOTE W2 Bilingual (English/Spanish) CSR - $17/hour (#DQD)

REMOTE W2 Bilingual (English/Spanish) CSR - $17/hour (#DQD)

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