Inktel reviews

3.1

41% would recommend to a friend

(513 total reviews)

J. Ricky Arriola

57% approve of CEO

39% positive business outlook

Inktel has an employee rating of 3.1 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Inktel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

513 reviews
3.0
Feb 16, 2023

Work from Home

Recommend
CEO approval
Business Outlook

Pros

The pay of $15 per hour is good and comparable to the position. They support great brands that you can feel proud to work for.

Cons

The training was subpar. Too much talking on subjects not associated with the job, my trainer, who became my supervisor in production, had established her "click" and the few of us not included definitely were treated differently. The trainer/supervisor was not qualified for her job and we were thrown on live phone calls without any previous training/testing. I didn't even know how to correctly answer a call. Everything I learned was on the job and from other courteous team leaders who probably knew my predicament and helped me to succeed.

1.0
Dec 29, 2022

Terrible DONT DO IT

Recommend
CEO approval
Business Outlook

Pros

Pay is great and the CEO is kind

Cons

Extreme attrition and turn over, you're blamed for their terrible productivity because of the underpayment of client services reps yet set high expectations. They have yet to learn the model that they use for upper management which is you get what you pay for. Oh and if you're an African American male, you can forget about truly preserving off of your talents. It's very sad and stay far away from trusting your site director they are TAINTED. That's why this company pays employees to leave positive reviews.

3.0
Oct 5, 2022

Not the greatest

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer Paid training, that almost prepares you for the job

Cons

Unreasonable expectations In customer service standards and the amount of calls you’re expected to take each shift

Viewing 58 - 60 of 513 Reviews

Glassdoor has 588 Inktel reviews submitted anonymously by Inktel employees. Read employee reviews and ratings on Glassdoor to decide if Inktel is right for you.