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      Inktel

      Engaged Employer

      Inktel reviews

      3.1

      41% would recommend to a friend

      (513 total reviews)

      J. Ricky Arriola

      57% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      Inktel has an employee rating of 3.1 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Inktel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Reviews by job title

      513 reviews
      4.0
      Nov 27, 2015

      Enjoyed My Time at Inktel

      Customer service agent/quality analyst/administrative agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really enjoyed the people that I worked with and the opportunities I was given to grow. The training was extensive and people in higher positions than me were often willing to do what they could to mentor me. I was able to move into different positions and contribute to the organization through many facets during my time there. I can honestly say that I wouldn't be where I am as a professional today had it not been for my experience and training from Inktel.

      Cons

      I only left Inktel because of the pay structure and lack of pay increases for the agents while I worked there. I don't know if much has changed in the last 4 years.

      avatar
      Inktel Response
      10y
      We're so glad to hear that you had such a positive experience at Inktel and congrats on your recent move! Thank you for your wonderful response and suggestions - we understand there is always room for improvement. As part of every of our career paths, we collaborate will all areas of our business to identify internal talent that may transition into supervisor/managerial roles and work closely with each individual's pace so they may reach their fullest potential. Although we do not practice an annual merit increase schedule, we do reward high-achievers and provide resources as well as training to help our colleagues with their personal developments. As we continue to grow, we stride to maintain a great environment with solid benefits, and amazing clients to work with. We hope that you are enjoying your new adventure and may our paths cross again in the future, Talent Management
      1.0
      Jun 16, 2015

      Not Happy

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is very easy to get hired here. The HR staff is very nice and friendly.

      Cons

      The level micromanagement starts at the top and goes all the way to the bottom. They don't appreciate employees. There is practically no room for advancement. The pay rate is horrible and it does not improve.

      Viewing 118 - 120 of 513 Reviews
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      ReviewsInktel reviews

      Glassdoor has 588 Inktel reviews submitted anonymously by Inktel employees. Read employee reviews and ratings on Glassdoor to decide if Inktel is right for you.