Inktel reviews

3.1

41% would recommend to a friend

(144 total reviews)

J. Ricky Arriola

56% approve of CEO

39% positive business outlook

Reviews by job title

144 reviews

Reviews about "Compensation"

Return to all reviews
1.0
Jul 12, 2024
Recommend
CEO approval
Business Outlook

Pros

They have a Slack channel with some of non work related mediums for workplace culture

Cons

Training is a joke for any program through Inktel. They have very high expectations, but provide less than average training, guidance, mentorship or the like. They do not have the necessary access to fully assess performance, and very rarely provides performance reviews. Only 1:1 expectations, that can't be measured accurately as they don't take the diligence to ensure their metrics are reporting accurately to actually measure an agents true performance.

5.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Supervisors and team leads are great, and they work hard to get all the agents up to date and comfortable in their roles (based on my specific program). W2 employees get 401k, medical plans, PTO and more.

Cons

The programs being serviced may be too complex with very low salaries.

Viewing 13 - 15 of 144 Reviews

Glassdoor has 588 Inktel reviews submitted anonymously by Inktel employees. Read employee reviews and ratings on Glassdoor to decide if Inktel is right for you.