Does InnoSource pay their employees well?

According to anonymously submitted Glassdoor reviews, InnoSource employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at InnoSource. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at InnoSource?

57% of InnoSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InnoSource 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at InnoSource?

Customer Service Representative (34) , Recruiter (20) , Order Management Specialist (5) , Customer Service Representative (CSR) (4) , Dispatcher (4) , Manager (4) , Recruiting Coordinator (3) , Administrative Assistant (2) , Business Analyst (2) , Call Center Representative (2) , Customer Service (2) , Customer Service (CSR) (2) , Freight Pay Analyst (2) , Shift Supervisor (2) , Tire Technician (2)

What are the pros of working at InnoSource according to real employee reviews?

"The pay in my department was decent" ((in 11 reviews)); "Great people you get to meet and work with!" ((in 9 reviews)); "great culture, awesome team, upper management is caring and understanding of work/life balance , the company as a whole really sticks to their core principles" ((in 7 reviews)); "Theyre ok and stuff and let you work from home" ((in 5 reviews)); "Relaxed, friendly work environment" ((in 4 reviews))

What are the cons of working at InnoSource according to real employee reviews?

"Benefits were not great" ((in 13 reviews)); "Insurance for the employee themselves is cheap but don't think about adding anyone else." ((in 6 reviews)); "There was no training to speak of" ((in 5 reviews)); "Long hours" ((in 4 reviews)); "Job security an issue with some groups, could have better communication, could use better incentives for good work." ((in 4 reviews))

What are the top reviewed InnoSource locations?

Akron , Columbus , Dublin , Fayetteville , Pittsburgh , Hurricane , Independence , Coraopolis , Longview , Fairmont , Fort Wayne , Cleveland , Colorado Springs , Tampa , Topeka , Riverview , Atlanta , Gadsden , Huntsville , Danville , Virginia Beach , Phoenix , Tulsa , Dallas , Fairlawn , Rootstown , Uniontown , Groveport , Hilliard , New Albany

InnoSource reviews

3.6

57% would recommend to a friend

(168 total reviews)

Chad Delligatti

73% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

InnoSource has an employee rating of 3.6 out of 5 stars, based on 168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InnoSource employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

168 reviews

2.0

Sep 28, 2015

CS advocate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people I worked with were absolutely amazing and incredibly friendly. It's a good first job, it really helped me learn how to communicate with people better. Everything you do is timed and monitored so it really teaches you how to work efficiently

Cons

It's a call center. No paid holidays. The benefits aren't great. No sick days, "occurrences" which will prevent you from moving up in the company.

InnoSource Response

7y

Thank you for the feedback.

3.0

Nov 18, 2022

Management

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

10 days PTO and hybrid

Cons

They used both PTO and your sick days against you and forced you to take pto if you had the flu or covid or anything. If you needed two hrs for an emergency dr appointment they used it against you even if you had a note.

InnoSource Response

3y

Thank you for taking the time to leave us your feedback and we appreciate you bringing your concern to our attention. If you wish to share more comments or suggestions, please reach out to hr@innosource.com.

2.0

Oct 6, 2019

Staggeringly high turnover

Record keeper

Recommend

CEO approval

Business Outlook

Pros

InnoSource is just fine -- professional, all the way. The HQ venue is spectacular. The position can be very interesting if you're the 'librarian type'.

Cons

The rate of turnover in the group over the past 3-4 years is stunning. I've never seen anything like it. I could give you the numbers but won't bore you. Suffice it to say that the average tenure for recent hires is about 9 months, which is kinda stinky. The pay is low (but with a H/C bonus), but that's not the problem. There are plenty of low-paying, yet popular jobs. The problem is that there was/is 'tension in the air' almost daily, which can at least be partially attributed to the client/host company. The Record Keeping area sometimes seems to have the stress of a Call Center but is not one. There's an element of 'looseness' missing here, which can indeed exist in many professional environments.

InnoSource Response

6y

Thank you for posting such comprehensive feedback. You can be sure I will share with the Akron management team. I wish you well with your future career aspirations. Have a good day.

Viewing 4 - 6 of 168 Reviews

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InnoSource

InnoSource reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

CS advocate

Management

Staggeringly high turnover

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Jobs at InnoSource