- The promotional process was slated to roll out in February but has yet to be implemented, leading to employee dissatisfaction and lack of motivation.
- There is a noticeable lack of engineering backfills and new hires, placing additional pressure on the existing team.
- The company does not foster a healthy work-life balance, leading to burnout and decreased productivity.
- Although the company claims to prioritize "People + Technology," actions do not align with this philosophy.
- Projects are often initiated without full preparation, leading to significant obstacles and setbacks.
- Cost-of-living raises are primarily available to sales teams, while engineering and other departments are overlooked.
- The sudden termination of the entire pre-sales team adversely affected the delivery team and overall workflow.
- Except for a few, the engineering team is generally under-compensated relative to industry standards.
- Leadership is unresponsive to communications via Slack and email, hindering effective dialogue and problem-solving.
- The company leans towards a 'sales bro culture,' which can be unwelcoming for those from different backgrounds.
- An overreliance on often underperforming contractors has added stress and workload to the in-house engineering team.
- Sales teams receive minimal training and upskilling, while engineering is expected to self-learn complex topics like machine learning.
- Health insurance benefits are terminated immediately upon leaving the company, causing undue stress during transitions.
- New KPIs for the engineering team have been promised for a long time but are still undefined, causing confusion and lack of direction.
- The company could benefit from a more focused investment in product definition and streamlining internal processes for improved accuracy.