Insight Operations Supervisor reviews

Completely disorganized, organizational model completely didn't work. Supervisors literally hijacking agents from other teams to support their client base with no regard of the impact. Very shady practices, even in a call center type environment.

-drastic change -getting rid of seasoned experienced employees -culture declined rapidly -toxic culture -no age diversity, you have to be old to be in a meaningful position -merit increases (lucky to get 3% if you are giving it your all) -no backing from leadership -no honesty with direct managers or senior leadership -poor severance package -no career advancement -direct manager (program manager and customer success manager) was very incompetent in role like most. Losing major clients because of it -leadership will steal your ideas and present them as their own