Insight Service Manager reviews

2.7

22% would recommend to a friend

(5 total reviews)
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Jack Azagury

Not enough data to show CEO approval

Reviews by job title

5 reviews
2.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Insight's services wing has many fantastic teammates who I enjoyed working with. Great people trying their best to sell, win and deliver to clients.

Cons

Insight acquires one or more services companies each year and tries to integrate them into the services org. Ideally you would consider this as "growth". However, as other reviewers have mentioned, Insight's services org regularly changes its business approach, such as reducing the sales team and/or their compensation, and reducing the delivery org. This has led to a downward spiral of decreased sales, profit, and headcount. The goal is to increase profitability and stock price, but it's not working, and you can be sure employees are scared and looking elsewhere.

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Insight Response
1y
Thank you for sharing your feedback. We want to start by acknowledging your praise for our teammates. We completely agree that we have fantastic, dedicated people trying their best to serve our clients, and we are incredibly proud of the work they do. We also recognize your concerns about the impact of acquisitions and frequent organizational changes. Navigating transformation while preserving stability is a tough balance, and we’re doing our best to support teammates through it. Our goal is to build a stable, profitable business where our employees feel secure and can grow their careers. Your feedback underscores the need for us to improve how we manage and communicate strategic shifts to ensure our team feels confident in our direction. We are committed to better supporting our teams through these changes and creating a more consistent path forward.
5.0
Mar 18, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Focused on diversity and inclusion, stay up to date on market trends

Cons

benefits all have very high deductibles, my role had little room for advancement

5.0
Aug 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of great people to work with and a good company culture

Cons

Lots of changes going on

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Insight Response
4y
Thank you for giving Insight a 5 star review. The people, culture, and values of Hunger, Heart and Harmony are just some of the great benefits of working at Insight. We appreciate you taking the time to write a review.
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