Instacart reviews

3.6

58% would recommend to a friend

(1,883 total reviews)
avatar

Fidji Simo

50% approve of CEO

46% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Oct 9, 2018

Area Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast growing company, opportunities to gain experience in multiple areas

Cons

They stay on the low end of the pat scale for all roles and try to use options to justify it. At other companies they offer more of both.

4.0
Oct 4, 2018

In Store Shopper

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Guaranteed hourly rate of pay Work in a single location Only have to drive to work and home In store support staff

Cons

No tips or large order bonuses Cannot refuse a batch, ever Training is minimal Combative culture between In Store Shoppers (ISS)and Full Service Shoppers (FSS) is rampant because FSS tips may suffer if ISS is not accurate in picking and packing groceries Metrics are counterintuitive. ISS gets SPEED emphasized overall and as a result, accuracy suffers. Customers frequently give poor ratings on replacements suggested by the app.

Viewing 1690 - 1692 of 1,883 Reviews

Glassdoor has 7,952 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.