Is Instacart a good company to work for?

Instacart has an overall rating of 3.6 out of 5, based on over 7,947 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 59% of employees would recommend working at Instacart to a friend and 47% have a positive outlook for the business. The best reviews about Instacart have been left by employees working as Area Manager , Data Scientist and Director .

Does Instacart pay their employees well?

According to anonymously submitted Glassdoor reviews, Instacart employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Instacart. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Instacart?

59% of Instacart employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Instacart 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Instacart?

Personal Shopper (1301) , Full Service Shopper (1157) , In Store Shopper (529) , Instacart Full Service Shopper (161) , Independent Contractor (115) , Delivery Driver (113) , Driver (113) , Customer Service Representative (53) , Shift Lead (52) , Senior Software Engineer (50) , In-store Shopper (44) , Software Engineer (42) , Shopper and Driver (37) , Site Manager (35) , Full Time Shopper (32)

What are the pros of working at Instacart according to real employee reviews?

"Flexible Hours; no one looking over you shoulder; scavenger hunt and I love scavenger hunts; very easy going; nice pay" ((in 517 reviews)); "Can make good money only if you use a bot or maintain a straight 5 star rating." ((in 452 reviews)); "Flexible schedule and you get paid based off how hard you work" ((in 308 reviews)); "Flexible schedule and easy app to use" ((in 252 reviews)); "Great people to work with and learn from!" ((in 138 reviews))

What are the cons of working at Instacart according to real employee reviews?

"Instacart pay can be low and relies on tips to make the pay as generous as needed" ((in 619 reviews)); "Also there is literally no benefits to working here and for all this I deduct 3 stars." ((in 109 reviews)); "Expect to spend enough money on your car that you end up making less than minimum wage." ((in 65 reviews)); "Bad (no) training" ((in 52 reviews)); "Ads directors and managers are inexperienced in this industry" ((in 39 reviews))

What are employees saying about Instacart layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Instacart layoffs and their outlook for job security at Instacart in 2026.

What are the top reviewed Instacart locations?

San Francisco , New York , Los Angeles , Atlanta , Chicago , Austin , San Diego , Philadelphia , Boston , Miami , Seattle , Houston , Dallas , Minneapolis , Phoenix , Denver , Las Vegas , Tampa , Charlotte , San Jose , Raleigh , Washington , Nashville , Saint Louis , Richmond , Portland , Columbus , Orlando , Buffalo , Jacksonville

Instacart reviews

3.6

59% would recommend to a friend

(1,881 total reviews)

Fidji Simo

51% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Oct 25, 2016

Operations Manager

Operations manager

Recommend

CEO approval

Business Outlook

Pros

People: I am thrilled on a daily basis to work with top of the line, dedicated, problem solving, data driven PEOPLE. Purpose: What we do is amazing, we have problems that arise and are conquered with pride and joy on a daily basis. We are here to deliver the best and top quality product to our customers and team of shoppers. Passion: You cannot lack passion - Either work hard, show you love what you are doing, get results!

Cons

We need to better support our "active shopper workforce" with the top resources Structure - as a newer organization we still lack structure on leadership / meetings / messaging (although we are much better now)

5.0

Oct 25, 2016

Awesome place to make an impact!

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

We solve really hard problems and utilize everyone's unique skill set. Engineers have a fair amount of flexibility on which projects they work on and the role they play -- your business and product ideas are valued. Our work is meaningful -- we help millions of elderly, disabled, busy families, and others with groceries while employing tens of thousands of people. The company is headed to a great place and it's awesome helping us to get there.

Cons

As a tech company disrupting an old industry, there are more business stakeholders than your typical tech company. For some engineers this can be frustrating, but we work together and find great solutions that draw from everyone's experience.

1.0

Oct 19, 2016

If you work better then others they will fire you

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy Fun Ok money Convenient Great area

Cons

Can't move up Only part time No holiday pay or over time

Viewing 1822 - 1824 of 1,881 Reviews

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Jobs at Instacart

Instacart Shopper - Delivery Driver

Springfield, MA

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Instacart

Instacart reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Operations Manager

Awesome place to make an impact!

If you work better then others they will fire you

Top companies for "Compensation and Benefits" near you

Jobs at Instacart