Instacart reviews

3.6

59% would recommend to a friend

(1,881 total reviews)
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Fidji Simo

51% approve of CEO

47% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Oct 7, 2016
Recommend
CEO approval
Business Outlook

Pros

I have amazing shoppers that I am able to help daily, I truly care about the people I work with and that makes a huge difference in my enjoyment of the job. We have flexible hours and are not reprimanded for taking vacation or sick time. In my city, management does communicate with us daily (weekdays) and are good about fixing errors when they have the power to do so.

Cons

We are the ones who bare the brunt end of any change that occurs and have no say over those changes that happened. We are the deliverers of good and bad news. We have limited responsibilities and I would appreciate the ability to fix hours, get people back on shift, see the schedule for the upcoming week, etc. This would take pressure off of our management and help our shoppers in the moment.

3.0
Sep 20, 2016
Recommend
CEO approval
Business Outlook

Pros

The concept, while not novel is the most functional, and friendly iteration of the grocery delivery model. Startup environment provides for a fast workday and ownership and pride in work.

Cons

Contractors are treated like dirt, and the organization sees them as expendable (even if they are, there is simply no excuse to do so). Ops teams should be larger and also be able to delegate more to part-time employees at stores. There need to be more opportunities to grow from within, and ways to encourage and teach non-ops employees Ops functions.

2.0
Sep 1, 2016

Don't get used to ANYTHING

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

schedule flexibility and casual atmosphere

Cons

Procedures constantly changing including pay structure. Management provides scripted answers to shopper issues and not much more.

Viewing 1825 - 1827 of 1,881 Reviews

Glassdoor has 7,947 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.