Is Instacart a good company to work for?

Instacart has an overall rating of 3.6 out of 5, based on over 7,946 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 59% of employees would recommend working at Instacart to a friend and 47% have a positive outlook for the business. The best reviews about Instacart have been left by employees working as Area Manager , Data Scientist and Director .

Does Instacart pay their employees well?

According to anonymously submitted Glassdoor reviews, Instacart employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Instacart. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Instacart?

59% of Instacart employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Instacart 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Instacart?

Personal Shopper (1301) , Full Service Shopper (1157) , In Store Shopper (529) , Instacart Full Service Shopper (161) , Independent Contractor (115) , Delivery Driver (113) , Driver (113) , Customer Service Representative (53) , Shift Lead (52) , Senior Software Engineer (50) , In-store Shopper (44) , Software Engineer (42) , Shopper and Driver (37) , Site Manager (35) , Full Time Shopper (32)

What are the pros of working at Instacart according to real employee reviews?

"Flexible Hours; no one looking over you shoulder; scavenger hunt and I love scavenger hunts; very easy going; nice pay" ((in 517 reviews)); "Can make good money only if you use a bot or maintain a straight 5 star rating." ((in 452 reviews)); "Flexible schedule and you get paid based off how hard you work" ((in 308 reviews)); "Flexible schedule and easy app to use" ((in 252 reviews)); "Great people to work with and learn from!" ((in 138 reviews))

What are the cons of working at Instacart according to real employee reviews?

"Instacart pay can be low and relies on tips to make the pay as generous as needed" ((in 619 reviews)); "Also there is literally no benefits to working here and for all this I deduct 3 stars." ((in 109 reviews)); "Expect to spend enough money on your car that you end up making less than minimum wage." ((in 65 reviews)); "Bad (no) training" ((in 52 reviews)); "Ads directors and managers are inexperienced in this industry" ((in 39 reviews))

What are employees saying about Instacart layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Instacart layoffs and their outlook for job security at Instacart in 2026.

What are the top reviewed Instacart locations?

San Francisco , New York , Los Angeles , Atlanta , Chicago , Austin , San Diego , Philadelphia , Boston , Miami , Seattle , Houston , Dallas , Minneapolis , Phoenix , Denver , Las Vegas , Tampa , Charlotte , San Jose , Raleigh , Washington , Nashville , Saint Louis , Richmond , Portland , Columbus , Orlando , Buffalo , Jacksonville

Instacart reviews

3.6

59% would recommend to a friend

(1,881 total reviews)

Fidji Simo

51% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,881 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

2.0

Jun 9, 2016

Good People Who Deserve Better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Camaraderie on many teams was fantastic. Lots of great people in unexpected places who really cared about each other and were willing to work hard so that everyone could win.

Cons

Each team was at the mercy of their leadership, and some managers were inexperienced or inept. All were overworked. There was a noticeable drop in quality of output with each expansion or new item on their plate. There was no work/life balance for anyone. The constant push for efficiency on the part of the shoppers became almost comical and definitely cruel.

2.0

May 17, 2016

Ran out of Kool-Aid.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The employees. Some of the most loyal and talented people I have had the pleasure to work with. Every single person was driven and wanted to do better. Too bad we just didn't have big enough buckets to scoop the water out of the sinking ship.

Cons

Some of the C-level. To be honest,I think Apoorva needs to pocket his ego, step aside for a few years and let an experienced veteran drive the organization out of the plateau Instacart is in (of course they're going to deny that they're in a plateau). Sure, cut your pay arguably to the most important people (shoppers/drivers) and call yourself profitable. I'm not saying completely leave the org, just step aside for some time.

5.0

May 3, 2016

A challenging and exciting opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

* full of hard problems to solve * incredibly dedicated and intelligent coworkers * ability to step up and make it what you will * work hard / play hard (truly "take what you need" vacation) * proving business model can work and leading growth into a huge industry

Cons

* growing so fast, hard to keep up with change * some positions / situations very much learn as you go * not a little startup, not an established company, so uncertainty and change are constant (a con if that doesn't work for you, pro if so)

Viewing 1831 - 1833 of 1,881 Reviews

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Jobs at Instacart

Fraud & Identity Specialist (Contract)

Manager II, Credit & Collections

Instacart

Instacart reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good People Who Deserve Better

Ran out of Kool-Aid.

A challenging and exciting opportunity

Top companies for "Compensation and Benefits" near you

Jobs at Instacart