Is Instacart a good company to work for?

Instacart has an overall rating of 3.6 out of 5, based on over 7,955 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 57% of employees would recommend working at Instacart to a friend and 44% have a positive outlook for the business. The best reviews about Instacart have been left by employees working as Area Manager , Data Scientist and Director .

Does Instacart pay their employees well?

According to anonymously submitted Glassdoor reviews, Instacart employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Instacart. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Instacart?

57% of Instacart employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Instacart 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Instacart?

Personal Shopper (1302) , Full Service Shopper (1160) , In Store Shopper (530) , Instacart Full Service Shopper (161) , Independent Contractor (116) , Delivery Driver (113) , Driver (113) , Customer Service Representative (53) , Shift Lead (52) , Senior Software Engineer (51) , In-store Shopper (44) , Software Engineer (42) , Shopper and Driver (37) , Site Manager (35) , Full Time Shopper (32)

What are the pros of working at Instacart according to real employee reviews?

"Flexible Hours; no one looking over you shoulder; scavenger hunt and I love scavenger hunts; very easy going; nice pay" ((in 514 reviews)); "Can make good money only if you use a bot or maintain a straight 5 star rating." ((in 443 reviews)); "Flexible Schedule: Ability to choose your own hours and work when it suits you." ((in 316 reviews)); "Flexible schedule, Flexible schedule, and flexible schedule.." ((in 260 reviews)); "Great people to work with and learn from!" ((in 143 reviews))

What are the cons of working at Instacart according to real employee reviews?

"Instacart pay can be low and relies on tips to make the pay as generous as needed" ((in 616 reviews)); "Also there is literally no benefits to working here and for all this I deduct 3 stars." ((in 111 reviews)); "I have not shopped in a year bc the pay comes out to less than minimum wage now AND you're using your own vehicle!" ((in 68 reviews)); "Bad (no) training" ((in 48 reviews)); "Ads directors and managers are inexperienced in this industry" ((in 40 reviews))

What are employees saying about Instacart layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Instacart layoffs and their outlook for job security at Instacart in 2026.

What are the top reviewed Instacart locations?

San Francisco , New York , Los Angeles , Atlanta , Chicago , Austin , San Diego , Philadelphia , Boston , Seattle , Miami , Houston , Dallas , Phoenix , Minneapolis , Denver , Las Vegas , Tampa , Charlotte , San Jose , Raleigh , Washington , Nashville , Saint Louis , Richmond , Portland , Columbus , Orlando , Buffalo , Jacksonville

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Instacart

Instacart reviews

3.6

57% would recommend to a friend

(1,883 total reviews)

Fidji Simo

48% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.9

Senior management

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Nov 30, 2021

Great Company, Not-So-Great Team

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

- Great Benefits - C-Suite genuinely cares about the business and the people - Flexible PTO Policy, no questions asked - Remote position allows for a better work/life balance - If you excel, you can move up, no matter where you're at.

Cons

- Team cultures are too different from each other. - Team leadership prioritizes the wrong things (i.e. focusing on metrics and punishment rather than supporting and uplifting moral) - Sometimes can feel stagnant, despite the ability to move up, can take a while to achieve. - Can be competitive, not everyone is friendly with each other (including management). - My position compensates lower than fair-market average.

3.0

Nov 7, 2021

Ads is a mess

Software development engineer ii

Recommend

CEO approval

Business Outlook

Pros

- Lots of things to do

Cons

- Ads directors and managers are inexperienced in this industry - Constantly changing priorities - Post-covid growth is bad

1.0

Sep 4, 2021

Instacart does not care about their employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ability to create your own schedule

Cons

Unfortunately, I had an unplanned week-long hospital stay while working for Instacart as a grocery shopper. Prior to this I was an excellent worker with a 5-star rating. However, Instacart released me from employment even after I explained the reason for my absence. Instacart does not care about their workers.

Viewing 280 - 282 of 1,883 Reviews

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