employer cover photo
employer logo
employer logo

Intact Insurance UK

Part of Intact

Engaged Employer

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,118 total reviews)
avatar

Ken Norgrove

60% approve of CEO

54% positive business outlook

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teams on employees - the worker bees Good social events. Great location for office space Interesting work and massive scale of change

Cons

Office lacks adequate desk sitting even though you’re required to come in three times a week. Most restful thing about working here. Incompetent people leaders - even if your the best in your field and achievement all your objectives they’ll try to move the goalposts. Lack of psychological safety - hard work and true dedication is never rewarded - best come and go they don’t care. Short term vision - use of India resources through external consultancies which produce low quality work. Blame games are played and disguised as accountability. Lack of support of leaders - never an open and honest discussion always some behind the scene cooperate game. Hate to be challenged about bias and ways of working - very complex team structures within business hard to get to root or key benefits. No HR - if you have a senior management person against you, your out.

3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Based on my experience with my line manager and the team I worked within, it was a positive, collaborative, and non-toxic environment. There was a good work-life balance, and I was able to work fully remotely without being micromanaged. My line manager trusted me to deliver, which made a real difference to my experience. Overall, it was a great place to work within the right team and leadership structure.

Cons

Following changes within the CIO function, the Target Operating Model changed significantly, with new ways of working introduced, including changes to hybrid working arrangements. In my view, the transition could have been managed with more transparency and sensitivity, particularly for colleagues with home-working contracts, many of whom appeared to be impacted by subsequent redundancy decisions.

Viewing 7 - 9 of 1,118 Reviews

Glassdoor has 1,264 Intact Insurance UK reviews submitted anonymously by Intact Insurance UK employees. Read employee reviews and ratings on Glassdoor to decide if Intact Insurance UK is right for you.