Integral Senior Living reviews

I have truly found my calling at ISL - almost 10 years ago, they hired me from outside the industry. I was previously selling title insurance in the real estate industry, but was feeling extremely unfulfilled. I found senior living through a personal experience with my grandmother needing memory care. I was hired in 2009 at a senior living community in Los Angeles County as a Director of Sales & Marketing, then moved to another ISL-managed community in the Palm Springs area as the Director of Sales & Marketing. In 2014, I had the opportunity to move into the Regional Director of Sales & Marketing role, which I absolutely loved from the very beginning. I am lucky to have found ISL almost 10 years ago. My life has been completely transformed by the faith and trust they had in me throughout my career!

Integral Senior Living is a company that has built a highly respected reputation for turning around struggling communities within an industry that can be described as complicated at best. From its inception, ISL tossed out the quotas and micromanagement behaviors long associated with senior living and went on to create a culture that is simply unparalleled. I was fortunate to serve as Director of Sales and Marketing for over six years at one of the communities they manage and there was not any point that I felt any pressure to do anything other than what was best for the residents and the families I was working with. From day one (with census under 80%), ISL gave me the respect and anonymity to build my department (and census.) Within a few months, we had census up 20% and we went on to average 97.5% annually for several more years. This wasn’t a fluke and could only have been done by working together within an environment based on integrity and trust. Over my years there, I developed fantastic working relationships with my competitors and found this approach is rarely offered. It’s a shame. ISLs competitors could learn something from their approach. Had I not chosen to change industries, I would have been proud to continue my relationship with ISL. And, if I owned a community and was in need of a management company, they would definitely be my first call.