Intercom Customer Service Representative reviews

4.0

37% would recommend to a friend

(2 total reviews)
avatar

Eoghan McCabe

Not enough data to show CEO approval

37% positive business outlook

Reviews by job title

2 reviews
4.0
Feb 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay was competitive and bonuses were included in monthly payouts depending on if KPIs were met. Daily lunches and snacks, free. Hybrid work. Outgoing team members and good growth opportunities.

Cons

Change of CEO was terrible. They brought back someone with sexual allegations against them and publicly transphobic/homophobic. Someone who does not want to support employees wants or needs. They all drink the koolaid there.

4.0
Mar 6, 2022

Work life

Recommend
CEO approval
Business Outlook

Pros

Favourable renumerations Balanced work life Keen on staff wellness

Cons

Micromanagement by top staff Huge work lode

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