Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Intercom

Engaged Employer

Intercom Senior Manager reviews

3.9

72% would recommend to a friend

(3 total reviews)
avatar

Eoghan McCabe

72% approve of CEO

72% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.4

Career opportunities

3.2

Culture & values

3.2

Diversity & inclusion

3.2

Work/Life balance

3.2

Senior management

Ratings by demographic groups

Reviews by job title

3 reviews
1.0
Dec 22, 2025

Went from brilliant to awful

Senior manager
Recommend
CEO approval
Business Outlook

Pros

Used to have a good culture. Was motivate to do well under good leadership.

Cons

CEO is toxic. Do thorough background check before joining.

5.0
Apr 23, 2024

Exciting times

Senior manager
Recommend
CEO approval
Business Outlook

Pros

Great time to work here – at the cutting edge of the AI boom.

Cons

Things move fast – can certainly feel frenetic, but that's part of the excitement.

4.0
Oct 24, 2019

Great!

Senior manager
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good people, unlimited PTO

Cons

Systems and processes are broken

avatar
Intercom Response
6y
We’re very glad to hear that your experience at Intercom has been great! I agree that some of our systems and processes are not where they need to be and we are looking at a handful of ways to improve here. Thanks a ton for your feedback.
Related searches: Intercom Senior Manager jobs | Intercom Senior Manager salaries | Intercom benefits | Intercom interviews
Intercom reviewsIntercom Senior Manager reviews

Glassdoor has 503 Intercom reviews submitted anonymously by Intercom employees. Read employee reviews and ratings on Glassdoor to decide if Intercom is right for you.