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Intercontinental Exchange

Engaged Employer

Intercontinental Exchange reviews

3.3

50% would recommend to a friend

(1,952 total reviews)
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Jeffrey C. Sprecher

55% approve of CEO

51% positive business outlook

Intercontinental Exchange has an employee rating of 3.3 out of 5 stars, based on 1,952 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intercontinental Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jan 27, 2024

Culture

Recommend
CEO approval
Business Outlook

Pros

Able to work from home

Cons

No profit sharing, no communication

3.0
Jan 25, 2024

Okay But Not Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Colleagues: The people there are generally friendly and welcoming. There can be some difficult characters in the Sales teams but most are pleasant to work with. - Career Opportunities: There are always opportunities to move to different roles/teams around the company and management is usually quite supportive of this.

Cons

- Workload: The company has a 'lean' work structure and there are often staffing gaps due to high staff turnover. The better you are at your job, the more responsibilities you end up 'inheriting', so the hours can be long. - Lack of Mentoring/Training: There's no official mentoring scheme which is unfortunate for those who are more junior in the industry. Depending on your role/team, the 'training' given can be close to non-existent and you're forced to learn on the job. There's also not an awful lot of good training material on the e-learning portal. - Sales-Driven: Sales teams essentially dictate how things should be done, so it can cause a lot of interference in how you carry out your job. - Management: Some managers have no people management/communication skills and are simply incompetent at running teams. - Inflexible Working: There's increasing pressure on people to be in the office which comes from top down. They like to monitor how many days you are in and what times you arrive, but interestingly don't monitor what time you leave, which I think is unfair to those who usually work overtime. - Pay Disparity: There can be huge pay disparity amongst team members and different teams across the company. HR will always try to shortchange you and it's like a fight asking for a pay rise.

2.0
Jan 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Surrounded by well seasoned employees, who have been with the company 20+ years.

Cons

Recently acquired our company. In the first town hall, the head of HR got on stage and said "We have 0 sympathy for those of you that are work from home." 2 weeks later, they laid off almost every remote employee who worked outside of a 50 mile range from either Jacksonville or Atlanta. Regardless of their talent or role contribution.

Viewing 574 - 576 of 1,952 Reviews

Glassdoor has 2,058 Intercontinental Exchange reviews submitted anonymously by Intercontinental Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Intercontinental Exchange is right for you.