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Intercontinental Exchange

Engaged Employer

Intercontinental Exchange reviews

3.2

48% would recommend to a friend

(1,944 total reviews)
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Jeffrey C. Sprecher

55% approve of CEO

51% positive business outlook

Intercontinental Exchange has an employee rating of 3.2 out of 5 stars, based on 1,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intercontinental Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jun 18, 2015

Aweful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many pros for this company as if your not designated as a director, you're treated like a dog.

Cons

Not sure I can determine all the cons in 20 words or more. Weak management, weak structure, either you're in the club or you're a dog.

2.0
May 23, 2013

It seemed like a great opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Total compensation is very good. The company is very stable and positioned to go very far in its industry over the next few years

Cons

Very little tolerance for non-traditional schedules, absolutely no respect for family work/life balance. Very little opportunity to advance career or even move around to more interesting assignments.

1.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee Stock plan is a great value. Overall benefits were excellent. The company is very stable with an 'all weather' business model. In house training/education is available and valuable. AI is fully embraced with a plethora of resources and support for training and creative uses in day to day work.

Cons

Culture is clearly profits over people, and anti remote employees despite acquiring a company (Black Knight Financial Services) with a significant number of remote employees due to offices that were closed during COVID. Remote employees are capped at a maximum 1% raise per year with no ability to apply for a promotion or different role/department unless you move to HQ in Atlanta, Jacksonville or NY. Leadership professes to embrace Agile but is dismantling any best practice and consistent improvements in lieue of a 'do more with less' approach. Effectively it is 'Agile by Teams chat'. There is a high percentage of employees on H1B1 Visas that seem to be willing to accept the 'work harder with less pay' culture. (Employees on a work visa are less able/likely to leave for another company.) Another strange company behavior is Director level roles that only have 1 or 2 reports (and no teams below them). This seems to be a way to pay favored employees higher salaries. The 'flexible PTO' is limited by policy (4 weeks) depending on the Senior Leader creating a discrepancy and is outside the HR guidelines. However, challenging the policy is communicated as being negative to career advancement.

Viewing 109 - 111 of 1,944 Reviews

Glassdoor has 2,050 Intercontinental Exchange reviews submitted anonymously by Intercontinental Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Intercontinental Exchange is right for you.