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Intercontinental Exchange

Engaged Employer

Intercontinental Exchange reviews

3.2

48% would recommend to a friend

(1,936 total reviews)
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Jeffrey C. Sprecher

55% approve of CEO

52% positive business outlook

Intercontinental Exchange has an employee rating of 3.2 out of 5 stars, based on 1,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intercontinental Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jun 12, 2021
Recommend
CEO approval
Business Outlook

Pros

RFOL. Pro is not in dictionary anymore for this company. It's a joke with a joker CEO and his clowns managing middle and lower management. It is on a vertical decline path. ICE should deep clean this house.

Cons

I dont get how employees are giving such great reviews. I doubt if somebodys making reviews for them. Ask a real employee and you would hardly get a reason they are working other than those on visas who are stuck. Employees are not trusted and laptops locked access to just business applications. Are we working for a sweat shop third world company in bay area Stay away as this is the most toxic place you would work for in your life. This company deserves a class action from its past employees.

1.0
Jan 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Very stable. Unimaginative, boring company. Probably lots of job openings soon!

Cons

The culture is bad. Opinions are not valued. The compensation is mediocre. No more stock grants. The opportunities to learn and improve your skills are not good. The "bonus" is arbitrary. The culture is very top-down. Absolutely no accountability going in the other direction. Expressing opinions of any kind not strictly related to what you're working on, is discouraged. The company is very cheap about very dumb things. The bean counters are firmly in control to the detriment of everything else. ICE bought NYSE some years back, and on the NYSE side the perks remain better and the NYSE people seem to be treated with a little bit more respect and decency. How they handle the New York Holiday party is a small but illustrative example of how this company devalues culture: Rather than have a venue where we can all get together and bring a guest, which is a real team-and-morale-building event (which is how it was done pre-nyse, some years) they choose instead to cheap out and ruin it. They host it on the NYSE trading floor, which, frankly, is a horrible venue. But it costs nothing! The party is actually two parties, on different days, because the space isn't big enough. There are NYSE and non-NYSE parties. For the NYSE people, they can bring a guest. The ICE people cannot bring a guest. To me it seems like ICE management would rather just not have a party and spend zero dollars, but especially in this time of economic expansion, to cancel the party would open the company up to ridicule. They don't want ICE to be seen as the company that canceled the Holiday party despite being rich and successful. But they should just cancel it because the way they're doing it probably does more harm than good. More significantly, last year they stopped giving out stock grants as compensation. they increased people's targeted bonus by some amount that doesn't come close to making up for it. Since the existing grants all had a 3 year vesting period, we're now in some diminishing returns territory, so you can count on a lot of people jumping ship soon. This is a financial company, and so has this banking-style bonus culture that is different from non-financial companies I've worked for in the past. How it works is: you have your salary, and then there's a targeted bonus which is a percentage of that, that you will get some proportion of, depending on your performance. Its supposed to be dependent on performance but I've found it to have very little relation to how hard I've worked or how well I've done. There have been times (I had this explained to me by a trusted manager) where it was much more largely affected by some high roller in your group leaving the company at just the right time, thereby making it so the pool, per remaining employee, is larger.

1.0
Feb 16, 2015

Its a Shanghai sweat shop

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The business is a good one to get into .

Cons

Very poor company , make lots of promises on bonus but never fulfill them , expectation is the work 9 hrs and go home and work some more . If you do some side work for your own knowledge it is discouraged completely . They give u rsu ( restricted stock unit ) every year as part of bonus and only 33 % gets vested , if you dont obey what they say they will let you go and keep the stock . They lawyers in this company are very smart and cover all the grounds so no one can sue them .SO BE VERY CAREFULL

Viewing 13 - 15 of 1,936 Reviews

Glassdoor has 2,042 Intercontinental Exchange reviews submitted anonymously by Intercontinental Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Intercontinental Exchange is right for you.