Does Interface Systems pay their employees well?

According to anonymously submitted Glassdoor reviews, Interface Systems employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Interface Systems. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Interface Systems?

87% of Interface Systems employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Interface Systems 4.3 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Interface Systems?

Intervention Specialist (12) , Director (4) , Opportunity Development Representative (4) , Technician (4) , Assistant Manager (3) , Coordinator (3) , Field Service Technician (3) , Manager (3) , Talent Acquisition (3) , Alarm Monitor (2) , Alarm Monitoring Operator (2) , Dispatcher (2) , Management (2) , Marketing Director (2) , National Account Executive (2)

What are the pros of working at Interface Systems according to real employee reviews?

"Great people they want you to enjoy working" ((in 17 reviews)); "The pay was decent for an entry level position." ((in 16 reviews)); "Great culture and people invested in your success!" ((in 15 reviews)); "My benefits are great!" ((in 14 reviews)); "Great employees and team." ((in 6 reviews))

What are the cons of working at Interface Systems according to real employee reviews?

"You will constantly be criticized by Management if you take a bathroom break, are 1 minute late back from lunch, or if you ask management any questions." ((in 10 reviews)); "Cold office , needs better training , procedures changes constant" ((in 6 reviews)); "High volume of incapable managers" ((in 3 reviews))

What are employees saying about Interface Systems layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Interface Systems layoffs and their outlook for job security at Interface Systems in 2026.

What are the top reviewed Interface Systems locations?

Plano , Earth City , Saint Louis , Chicago , Maryland Heights , Memphis , New Orleans , Florissant , Dallas , Tampa , Salt Lake City , Richmond , Round Hill , New York , Tulsa , Fort Worth , Minneapolis , Fayetteville , Little Rock , Indianapolis , Cincinnati , Sacramento , San Diego , Lake Charles , Philadelphia , Harahan , O'Fallon , Sacramento

Interface Systems reviews

4.2

87% would recommend to a friend

(55 total reviews)

Brent Duncan

95% approve of CEO

88% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Work/Life balance

4.3

Compensation and benefits

4.2

Culture & values

4.1

Senior management

4.1

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

55 reviews

Reviews about "Management"

Return to all reviews

5.0

Sep 23, 2025

Electronic Security Company with Great Benefits

Lead field technician

Recommend

CEO approval

Business Outlook

Pros

Benefits are better than the last company I worked at (ADT). I make more money here as a Field Tech, than I did as a Field Manager at ADT. Onboarding, benefits, and pay were key reasons I chose this company over the other 2 finalists in my job search. Manager doesn't micromanage - he trusts me to do my job. The work is fulfilling and challenging. Internal Tech Support (2nd level) is very helpful and knowledgeable.

Cons

Technicians can have LONG drives - 2-3 hour radius from your home. 1st level Tech Support in Philippines can take a long time to resolve issues. Centrally run national business can bring the issues you'd expect, like departmental disconnects.

Interface Systems Response

9mo

Thanks for sharing this and for the work you do in the field. We’re glad the benefits, pay, and onboarding have been positive compared with your prior experience. We also hear you on the long drive times and Tier-1 support delays. We’re continuing to tighten territory planning and dispatching to reduce windshield time, and we’re improving escalation paths so technicians get faster, higher-quality support. Please keep the feedback coming to your manager or the People Team—your input helps us make the field experience better.

5.0

Sep 22, 2025

The best company I can imagine!

Report manager

Recommend

CEO approval

Business Outlook

Pros

I have been working at Interface for around 2 years: - excellent management - clear communication, goals, and requirements - good communication with peers - friendly environment - support from managers - good perks

Cons

Honestly, I can’t find one.

Interface Systems Response

9mo

Thank you for the fantastic review—and for the impact you’re making! We’re thrilled you've experience excellent management, clear goals and communication, strong peer collaboration, and a friendly environment—that’s exactly the culture we’re striving to build!

5.0

Sep 22, 2025

Driving Operational Excellence with a Customer-First Mindset

Regional operations manager

Recommend

CEO approval

Business Outlook

Pros

Strong culture of teamwork and problem-solving; leadership trusts you to make impactful decisions Customer satisfaction is prioritized, and there’s genuine pride in exceeding expectations Fast-paced, dynamic environment with opportunities to collaborate across sales, project management, and service teams Ability to recruit, onboard, and grow top-tier talent; leadership development is valued Company invests in safety, training, and certifications to keep teams sharp and compliant Exciting to lead operations for trusted national brands (IHOP, Applebee’s, Panda Express, Williams Sonoma, etc.)

Cons

The pace can be intense—balancing multiple projects, customer needs, and scheduling challenges requires focus and resilience With high standards comes high accountability, so time management and prioritization are critical

Interface Systems Response

9mo

Thank you for the thoughtful review and for the impact you’re making. We’re glad you've experienced strong teamwork, problem-solving, and the trust to make customer-first decisions. We also appreciate the candid feedback about pace, scheduling complexity, and accountability. Please keep sharing your insights with your leader or the People Team—your perspective helps us continually improve.

Viewing 4 - 6 of 55 Reviews

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Jobs at Interface Systems

Alarm Dispatcher- 4:30pm-9:30pm

Security Alarm Dispatcher- 6:30pm-3am

Security Monitoring Dispatcher 10:00-2:00PM- Training Included!

Security Alarm Dispatcher- 7am-3:30pm- Training Included!

Security Alarm Monitoring Dispatcher - 7PM-5:30AM