Does Interface Systems pay their employees well?

According to anonymously submitted Glassdoor reviews, Interface Systems employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Interface Systems. This rating has been stable over the past 12 months.

How satisfied are employees working at Interface Systems?

86% of Interface Systems employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Interface Systems 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Interface Systems?

Intervention Specialist (12) , Director (4) , Opportunity Development Representative (4) , Technician (4) , Assistant Manager (3) , Coordinator (3) , Field Service Technician (3) , Manager (3) , Talent Acquisition (3) , Alarm Monitor (2) , Alarm Monitoring Operator (2) , Dispatcher (2) , Management (2) , Marketing Director (2) , National Account Executive (2)

What are the pros of working at Interface Systems according to real employee reviews?

"Great people they want you to enjoy working" ((in 16 reviews)); "The pay was decent for an entry level position." ((in 15 reviews)); "Great culture and people invested in your success!" ((in 15 reviews)); "My benefits are great!" ((in 14 reviews)); "Great employees and team." ((in 7 reviews))

What are the cons of working at Interface Systems according to real employee reviews?

"You will constantly be criticized by Management if you take a bathroom break, are 1 minute late back from lunch, or if you ask management any questions." ((in 10 reviews)); "Cold office , needs better training , procedures changes constant" ((in 6 reviews)); "High volume of incapable managers" ((in 3 reviews)); "Long hours but it works out" ((in 3 reviews)); "It would be nice if there was better communication." ((in 3 reviews))

What are employees saying about Interface Systems layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Interface Systems layoffs and their outlook for job security at Interface Systems in 2026.

What are the top reviewed Interface Systems locations?

Plano , Earth City , Saint Louis , Chicago , Maryland Heights , Memphis , New Orleans , Florissant , Dallas , Tampa , Salt Lake City , Richmond , Round Hill , New York , Tulsa , Fort Worth , Minneapolis , Fayetteville , Little Rock , Indianapolis , Cincinnati , Sacramento , San Diego , Lake Charles , Philadelphia , Harahan , O'Fallon , Sacramento

Interface Systems reviews

4.2

86% would recommend to a friend

(209 total reviews)

Brent Duncan

95% approve of CEO

87% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Interface Systems has an employee rating of 4.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Interface Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

209 reviews

1.0

May 22, 2016

management actively does not like you

Noc technician

Recommend

CEO approval

Business Outlook

Pros

Well...there's free parking and direct deposit.

Cons

Management here needs to make rules for everyone and not just some - they will ignore infractions from those they like. Plus, as a tech company, Interface should take care of their techs; however, this is not the case. This a grueling work environment in which the technicians, that are central to the company, are treated like animals and worse. Extremely high turn over which is indicative of their hostile attitude towards their employees. Don't work here.

1.0

Apr 19, 2016

Avoid like the PLAGUE!

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

It's a job! and you can get insurance.

Cons

Helpdesk is very clickish and the people that have been there the longest to the least amount of work. The "Leads" are lazy and the Manager is pretty useless. Small man complex, sad really. There is plenty for work to be done, very unorganized and hurry up and get the customer off the phone. Expect high stress from this typical call center environment. You are told to put a tech on hold so you can answer another call. Also when you do something just slightly wrong or even flat out wrong, there is an email sent to like 15 different people. The culture there is terrible everyone trying to get someone else in trouble. Even high school wasn't as bad as this place.

2.0

Apr 18, 2016

Underpaid.

Intervention specialist

Recommend

CEO approval

Business Outlook

Pros

Fellow operators will have your back for the most part. Multiple breaks. Somewhat understanding upper management.

Cons

Schedule and pay. The pay is really low for the amount of stress and multi-tasking the job requires you to do. Work-life balance is almost non-existent at least in your first year until they finally give you weekends off. No schedule flexibility at all.

Viewing 187 - 189 of 209 Reviews

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Jobs at Interface Systems

Alarm Dispatcher- 4:30pm-9:30pm

Security Alarm Dispatcher- 9PM to 5:30AM

Alarm Monitoring Dispatcher - Training Provided - 5:00PM - 9:30PM

Alarm Monitoring Dispatcher - 7PM-5:30AM

Security Alarm Dispatcher- 2:30pm-12am