Intertek reviews

3.1

45% would recommend to a friend

(2,500 total reviews)

André Lacroix

39% approve of CEO

40% positive business outlook

Intertek has an employee rating of 3.1 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intertek employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Oct 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Ability to make money. Good benefits and pro. Travel. Flexibility with home life. Opportunity. See the company making an effort to improve as they realize they have major deficiencies.

Cons

What have you done for me today mentality. Little appreciation from management. No comraderie between management and employees. Very low raise on reviews. The feeling you always have a bullseye on your back.

2.0
Oct 4, 2012

Unhappy employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

While Intertek strives for excellence in customer service.

Cons

While striving for excellence in customer service, the company epitomizes the large soul-less company that has no commitment to its employees. In the end, that lack of commitment reverberates back from the employees to the company. There are a LOT of unhappy people there.

1.0
Sep 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent starting salary. Begin with 4 weeks paid time off and 10 company holiday days per year, you'll need them. Opportunity to work with a wide variety of products. Work was usually self-directed.

Cons

Incompetent and out of touch upper management. My team leader had weak English skills that resulted in near daily miscommunication and unclear expectations. 90% of work was E-mail and MS Office based. Employees stole tools, equipment and supplies from the lab regularly. Strict business casual dress code. Hard to find people to go to with real technical expertise when solving problems. These same people received less respect and greater criticism of their flaws than the "Old Guard" at the office who had mostly lost their technical expertise from disuse if they ever had any. Outsourced tech support in India makes even the simplest PC tasks like changing the system clock time or installing a new version of office require hours of waiting on the phone, for downloads to complete or for them to call you back. I was denied a request to work fewer hours to improve my work/life balance. Management decided everyone had to start at 8 am after I'd worked here for 5 months. The 8 am start added 45 minutes to my commute each way. No compromise could be reached except coming at 7 am and working overtime every day. 1 hour lunch break is unpaid but mandatory. Supervisor traveled constantly making feedback very scarce. There was little recognition for producing high quality and through reports only speed was rewarded. Pressured to compromise the quality of a product safety evaluation to do it faster rather than right. Uncomfortable office politics. Rules for the sake of rules, for example which doors people used to enter a lab or what kitchen they kept their food in. Beige shades were installed every exterior office window making it feel overcast indoors even when it wasn't, moral of employees was negatively affected and the shades were universally opposed outside of management but they remained up. No recycling anywhere in the office, not even for toxic batteries or electronics. Messy lab environment, tools are not returned after use, are stolen, broken without reporting it or lost. Usually 1/3 to 1/2 of time away from report writing to test products in the lab is spent actually looking for things gone missing.

Viewing 2449 - 2451 of 2,500 Reviews

Glassdoor has 3,270 Intertek reviews submitted anonymously by Intertek employees. Read employee reviews and ratings on Glassdoor to decide if Intertek is right for you.