Intoxalock reviews

3.2

52% would recommend to a friend

(159 total reviews)
avatar

Kathy Boden Holland

59% approve of CEO

52% positive business outlook

Intoxalock has an employee rating of 3.2 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intoxalock employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

159 reviews
3.0
Sep 21, 2023
Recommend
CEO approval
Business Outlook

Pros

- They tell you exactly what the commission ratios will be up front, so you know exactly what you're getting into. They start you out at $20 per hour base rate guaranteed for the first 3 months. - Pretty good trainers, and a relatively robust period of 3 weeks in training before they toss you on the sales floor - Halfway decent benefits, healthcare, ok-ish PTO, 401k match, etc .

Cons

- The quotas are harder than usual to hit than they were at other sales jobs I've had. And I'm a heavy hitter, not to toot my own horn but it shouldn't be hard for me to hit a realistic quota. Yet, it is. More on that below. - They justify the quota by making it a hybrid inbound/outbound position. You're calling other agent's leads just to see if you can win them back. You can also follow up with your own leads, which is very cool so it's not always the typical "sell it on the first try or else it just goes to the next random agent", but by the time you get to other people's leads you only get access to their trash tier leftovers that they didn't feel like following up on. - Their multiplier effects on commission are absolutely brutal. You must sell at or above a 70% average or else it's an automatic 10% reduction. Quota reductions are even worse, as low as 50% on the bottom tier. - Their quota ramp period is unrealistic for new hires. They ramp your quota faster than they ramp your call queue rank, so there's no way you're gonna take enough leads to hit goal. They tease you with an easy quota that you'll bust early on to beat the $20 guarantee, but then they crank the heat so they can pay you less. - And speaking of the call queue priority, I understand giving more calls to the more experienced people / heavy hitters but on slow days I'll literally go some entire 8 hour days only taking 1 or 2 leads. And it's not like I'm coded offline all day, I'm literally just sitting on Ready status twiddling my thumbs. They need to spread the leads out just a *little* more

1.0
Jun 14, 2023

Bad culture

Recommend
CEO approval
Business Outlook

Pros

Remote work, some contests with prizes

Cons

Toxic work culture, actively encouraged to mislead customers, non-existent customer service, supervisors give away your protected leads

4.0
Jan 29, 2023

Solid middle class living, company has potential to be great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

100% fully remote. Flexible schedule. People you are selling to are required to have the device, just a matter of which company they choose. Pay is good and can be amazing if you are a top performer.

Cons

Their time off system is not great. 17 days off a year is below the industry standard for this type of work. Mandatory overtime needs to go. Weekend schedules need issued earlier. They cancelled MLK day time off, rough.

Viewing 16 - 18 of 159 Reviews

Glassdoor has 162 Intoxalock reviews submitted anonymously by Intoxalock employees. Read employee reviews and ratings on Glassdoor to decide if Intoxalock is right for you.