Intralot Systems Operator reviews

3.9

76% would recommend to a friend

(16 total reviews)
avatar

Sokratis P. Kokkalis

87% approve of CEO

72% positive business outlook

Systems Operator employees have rated Intralot with 3.9 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Systems Operator professionals have a good working experience there. Intralot is rated in line with the average (within 1 standard deviation) by Systems Operator professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews
5.0
Oct 4, 2021
Recommend
CEO approval
Business Outlook

Pros

They work with you, are reliable and easy to grow

Cons

Long hours shift change a lot

2.0
Jun 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of Downtime, which is good for watching videos, reading or any number of other hobbies. If you want to get promoted, they tend to have middle management openings with relative frequency. While not great, the dental and health benefits were decent.

Cons

Lots of time sensitive little tasks, that prevent you from doing any big projects with all that downtime. 12 hour night shifts are mentally exhausting, which makes it hard to do Job Applications, Take Night classes or work on personal Coding projects. Work/Life balance is terrible, it's worse the farther you have to travel. Perpetually understaffed, there should be 4 people per shift, but management puts on a hiring freeze if more than one shift hits 3 people per shift. Also tends towards 2 people per shift which puts too much work on each operator. No workplace community outside of your shift. Management culture is to offload unpleasant work onto underlings, Systems Operators are considered the lowest rung on the corporate ladder. Call Center is perpetually understaffed and often either late to work or early to leave. As a result, Systems Operators function as a backup call center. Has been hemorrhaging employees in the last year.

Viewing 7 - 9 of 16 Reviews

Glassdoor has 380 Intralot reviews submitted anonymously by Intralot employees. Read employee reviews and ratings on Glassdoor to decide if Intralot is right for you.