Intuit reviews

* Lots and lots of talk about innovation. Little actual product innovation encouraged or completed. * Endless management shuffling and annual "surprise" layoffs. * Each new manager feels the need to "put their stamp" on orgs, leading to priorities that shift on a quarterly basis, which then leads to projects being abandoned and tons of make-work. * Emphasis on flash over substance--expect to revise "first time use" experiences over and over again while ignoring the way customers actually use the product or improvements to user experience deeper in product. * Expect to spend more than 50% of your day in meetings, even as an individual contributor. * Trend-follower rather than trend-setter. You'll find managers chasing the vision statements and context-free metrics of the most recent successful Internet company, without any thoughtful analysis about whether the model could work for Intuit products. * Tools and processes are a huge snarled mess that no one's brave enough to untangle.

Like I mentioned above, the company as a whole is good. The department I worked in was a nightmare. This specific role is an entry level position. I came in expecting to be coached, critiqued, and challenged. During my almost year there, we had management changes. At first I felt like I had a good solid team of managers that cared and were there to help. I was told consistently that I was doing a great job and that everything was going well. This whole tone changed as soon as they brought on the new manager. The new managers mentality was very cut throat. If you weren't hitting your numbers, there was very little feedback or coaching, just threats of losing your job. I asked several times for the manager to listen to my calls and he did maybe a couple times. He pushed off the coaching to other members of the sales floor because he was always on vacation or in training's or meetings. This was not at all what I signed up for. The new manager was trying to make a name for himself and flex his new manager powers and would absolutely do it at the expense of throwing people under the bus. I was essentially pushed out the door because the manager didn't like me as a person and was looking for all kinds of reasons to let me go daily. I really had high hopes for this position. It was such a let down that the managerial change made everything go south. It seems to me the only way to last in this role or on the sales floor as a whole is to be a complete brown noser. Oh and nepotism is extremely high on the sales floor. If you aren't in the inner circle, you will never move up or even keep your job.