Pros
Still connected to our customers Great general manager in consumer group (tax). Still plenty of consumer group leadership that care very much about the employees. Still feels like a 'medium sized' company. Has done comparatively well during the recession. I enjoy the people I work with I enjoy the work I do... we doing amazing stuff in my area It's stressful but rewarding Cash 'spotlight' recognition
Cons
A lot of these negative reviews are from the small business group (QuickBooks brands). They've had a tough year, hit by the recession which means tough numbers, org change, layoffs, etc. To be expected but still really hard to live through, especially for the front line people with less visibility. In consumer group (tax): Haven't seen a lot of leadership at the VP level for a while, expect this to be fixed as some transitions settle down. Almost all effort spent on dealing with downside risk to protect existing products and revenue... it's less fun to protect existing business and be on the 'defense' then to have less to loose and go for aggressive growth. Some of the engineering leadership doesn't understand that shared services means that we have to SUPPORT each other instead of tear each other apart. When the leaders have the negative attitude it spreads throughout the entire organization and pulls us back towards 90's style product silos.